Overview
Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. Maze enables researchers, designers, and product managers to recruit participants, run studies autonomously, and surface insights that drive product decisions. Our AI capabilities automate busywork and add depth to insights. Maze was named the #1 user research platform in UX Tools’ Design Tools Survey. We are a Series B company backed by Felicis, Emergence & Amplify with a global remote workforce guided by our core values.
Please note that this role is open exclusively to candidates based in the United States, United Kingdom and Portugal. Applications from other locations will not be considered.
You’ll work on
- Lead high-performing teams and help engineers do their best work.
- Partner with product managers and designers to build and deliver value incrementally.
- Work with peers in engineering leadership to shape technical strategy and execution.
- Define and evolve team structures, responsibilities, and growth paths.
- Bring a thoughtful, people-first approach to performance, feedback, and development conversations.
- Help Maze scale its engineering organization with hiring, onboarding, and culture-building.
You’ll work on
- Leading and scaling one or more cross-functional product engineering teams at Maze.
- Driving delivery across complex and evolving product surfaces, ensuring quality, speed, and team health.
- Creating an environment of ownership, technical excellence, and continuous learning.
- Partnering closely with Product and Design to shape our product direction and execute against it.
- Establishing engineering practices and processes that scale across our organization.
- Supporting and coaching engineers in their growth and performance.
- Bringing calm, clarity, and structure to ambiguous challenges in a fast-moving environment.
You should apply if
- You have 7+ years of software engineering experience, and 3+ years leading engineering teams.
- You care about product, not just the code: shaping solutions that serve real users.
- You have a track record of shipping high-quality products and features at scale.
- You have driven technical delivery for products or platforms that must perform reliably and efficiently as the user base and data volume grows.
- You have worked with teams to take ownership of product and platform development end-to-end — from front-end to back-end, including system design and debugging — at a scale that supports business growth and user demands.
- You step in during challenging technical situations or crises, providing guidance and making quick, informed decisions.
- You have worked in remote, high-growth environments.
- You are comfortable managing engineers across time zones and locations.
- You enjoy coaching, mentoring, and unlocking people’s potential.
- You balance empathy with directness in performance and development conversations.
- You have strong communication skills, especially in writing and remote collaboration.
Bonus points
- You’ve worked with modern JavaScript (Node.js/React/TypeScript) ecosystems.
- You’ve led teams building research, data, or AI-powered tools.
- You bring experience managing multiple teams or leading engineering leads.
Inclusivity and Pay
At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we would still love to hear from you.
Maze values transparency and enables us to approach compensation equitably across the world. We check salary ranges against other venture-backed companies and offer holistic benefits with every package. Your salary depends on factors including experience; during your first interview, you can discuss compensation expectations with your recruiter.
Why Maze is unique
- Early-stage startup: You will join an early-stage startup with less than 150 team members and directly shape Maze’s future.
- Market disruption: We believe the user research market is ripe for disruption, offering faster insights without compromising quality.
- Product-market fit: Maze is used by 100,000+ brands across 4,000 companies, with millions of questions answered and thousands of decisions supported.
Benefits
- Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
- Some locations have varying coverage options; details on benefits pages
- Free access to mental health care, unlimited virtual therapy, and 24/7 resources
- Life and Disability Insurance, 100% of the team member premium paid
- Flexible time off
- Meaningful equity
- Company retreats, fully paid by Maze
- New MacBook, paid for by Maze
- Paid Family leave: 16 weeks for birth or adoptive parents
- $500/month for dependent health insurance coverage, with flexibility to use for other benefits if no dependents
- $1,500 remote work setup fund
- Flexible work schedule
- Monthly bonus points redeemable for gift cards
- Virtual social engagements throughout the year
- Swag and an open, transparent culture with virtual coffee chats and all-hands meetings
Check out all of our a-maze-ing benefits on our site.
Outreach Notice
We ask that you refrain from reaching out to current Maze team members on LinkedIn for referrals. Referrals come only from team members who personally know the candidate. With high interest, contacting team members who are not involved in recruitment can be overwhelming. Please avoid submitting support tickets regarding your application; our support team is not involved in hiring. Our recruitment team will reach out directly if there is a match.