Engagement Project Coordinator

Engagement Project Coordinator – Strategic Talent Management

Position Overview
We are seeking a proactive and detail-oriented Engagement Project Coordinator to support the Learning & Organizational Development (L&OD) as part of the Strategic Talent Management portfolio in designing and delivering experiences that enhance employee engagement, recognition, and appreciation. This role is ideal for someone who thrives in a dynamic environment, excels at coordinating projects and events, thrives utilizing digital technology, and is passionate about fostering a positive workplace culture.

The Engagement Project Coordinator will play a key role in managing projects from start to finish including: organizing programs, coordinating communication, supporting project logistics, liaising with vendors, and ensuring the smooth execution of processes related to engagement, recognition, and appreciation efforts.

Key Responsibilities
Engagement, Recognition, and Appreciation Programs

1. Plan, coordinate, and execute employee engagement and recognition events that foster a positive work environment.
2. Support the administration of engagement and employee life-cycle surveys, ensuring that awareness and desire to participate is high, and the distribution, data collection, and reporting of insights is timely.
3. Manage communication and collaboration with internal colleagues and external consultants to maintain alignment on engagement, appreciation and recognition strategies and ensure program timelines are met.
4. Identify and implement process improvements to enhance the efficiency and effectiveness of engagement, recognition, and appreciation initiatives.
5. Serve as one of the SharePoint administrators for the L&OD team, ensuring content is updated, organized, and aligned with operational needs.

Collaborator & Relationship Management

1. Coordinate employee engagement activities, including scheduling facility bookings, tracking promotional item inventory, and managing event invitations and attendance.
2. Respond to inquiries from internal team members and external collaborators, providing clear and timely information via phone, email, and in person.
3. Work closely with the Communications team to ensure consistent messaging and alignment with organizational strategies.
4. Build strong relationships with the L&OD team, providing administrative and logistical support to enhance collaboration and effectiveness.

Project Management & Implementation

1. Create project plans, and coordinate project activities, resources, equipment and information.
2. Assist with event logistics, including venue selection, material preparation, and on-site coordination.
3. Track project progress, provide timely status updates, and participate in after-action reviews, capturing lessons learned and identifying opportunities for continuous improvement in engagement and appreciation programs.
4. Identify and mitigate risks related to initiatives, escalating issues and proposing solutions as necessary.

Operational Coordination & Administrative Excellence

1. Create purchase orders, process purchase and payment requests, track approvals, and ensure financial reconciliation for engagement-related expenditures.
2. Work collaboratively with the L&OD Manager and team to troubleshoot challenges and optimize program execution.
3. Apply a future-oriented and innovation-focused mindset, staying informed of emerging trends and best practices in employee engagement and organizational development.
4. Develop and track key performance indicators (KPIs) to measure the success of initiatives and inform strategic decisions.

Qualifications & Requirements
Education & Experience

1. Bachelor’s degree in Business Administration, Planning, Psychology, Adult Learning, or a related field.
2. Minimum 3 years of experience in healthcare, with demonstrated expertise in project coordination or project management.

Technology & Digital Proficiency Knowledge

1. Expertise in Microsoft Office Suite, including Word, Excel, PowerPoint, SharePoint, Forms, Power BI, and Teams.
2. Experience managing SharePoint content and workflows to enhance team collaboration and document organization.
3. Familiarity with survey platforms (e.g., Qualtrics) for data collection, analysis, and reporting.
4. Proficiency in using project management and tracking tools (e.g., Monday.com) to monitor progress and streamline workflows.

Project Management & Event Coordination

1. Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
2. Ability to develop and interpret flowcharts, schedules, and action plans to ensure efficient execution.
3. Demonstrated ability to track project progress, identify risks, and proactively implement solutions.
4. Experience in designing and executing engagement and recognition initiatives that align with organizational culture and priorities.

Communication & Relationship Management

1. Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
2. Strong interpersonal skills for building and maintaining positive relationships across teams and departments.
3. Ability to problem-solve and facilitate issue resolution in a collaborative manner.
4. Experience working with cross-functional teams to align initiatives and drive engagement.
5. Demonstrated knowledge of performance measurement, quality improvement and risk management; ability to identify risks, intervene effectively and escalate appropriately.

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Grand River Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.

Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process.

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.