Engagement Manager – Digital Services

Lucent Technology Inc.; Vancouver; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

A leading IT consulting firm in Vancouver seeks a Senior Project Lead for a public sector technology transformation project. This role involves implementing a case management application using hybrid Agile-Waterfall methodologies. Candidates should have extensive experience in managing complex projects, excellent communication skills, and a strong background in stakeholder management. This is a client-facing role requiring onsite presence occasionally.

Qualifications

• Minimum 7 years leading complex projects with multiple stakeholders.
• Experience in IT project delivery or software implementations.

Responsibilities

• Lead technology and business transformation initiatives.
• Manage project budgets, tracking, and reporting.
• Collaborate with vendors and delivery partners.

Skills

Communication

Risk Management

Governance

Stakeholder Management

Education

Bachelor’s degree in Computer Science

PMP or equivalent Project Management certification

Job description

Direct message the job poster from Lucent Technology Inc.

Job Title: Engagement Manager/Senior IT Project Lead – Digital Services

Location: Vancouver, BC (Hybrid – Onsite presence required occasionally)

Engagement Type: Full-time Contract

Duration: 12 months, with potential 2 x 6-month extensions

Rate: Competitive hourly rate (commensurate with experience)

About the Role:

We are seeking a highly experienced Senior Project Lead to support a multi-stakeholder technology transformation project for a public sector organization in British Columbia. The project involves the implementation of a case management application and adheres to a hybrid Agile-Waterfall delivery approach.

The consultant will be embedded in a collaborative environment with executive-level visibility, cross-functional stakeholders, and vendor partners. This is a client-facing role requiring excellent communication, risk management, and governance skills.

Project Domain:

The Senior Project Manager will lead the delivery of a case management system implementation within a BC public sector regulatory agency. The system will support business functions such as licensing, compliance monitoring, investigations, and regulatory enforcement across financial services sectors. Experience working in public sector or regulated environments is a strong asset.

Responsibilities:

• Lead complex technology and business transformation initiatives, ensuring scope, timeline, and budget alignment.
• Oversee multiple workstreams including technology, change management, and operations.
• Collaborate with business stakeholders, vendors, and delivery partners to ensure quality outcomes.
• Manage project budgets, tracking, and reporting.
• Facilitate project meetings, risk reviews, and post-implementation reviews.
• Apply hybrid Agile-Waterfall methodologies in project execution.
• Attend periodic onsite meetings/events in Downtown Vancouver.

Qualifications:

• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent experience.
• PMP or equivalent Project Management certification.
• Minimum 7 years of experience leading complex projects ($1M+), with multiple stakeholders and workstreams.
• Minimum 5 years of experience in IT project delivery or software implementations.
• Demonstrated experience with hybrid project methodologies and cross-functional teams.
• Strong business case writing, RFP development, and stakeholder management skills.
• Candidates located in Metro Vancouver or adjacent regions preferred.

Engagement Terms:

• Full-time contract (40 hrs/week)
• Must be available to attend in-person interview in Downtown Vancouver on June 23 or 24 (if shortlisted)
• Travel costs are not reimbursed by the client

How to Apply:

Interested candidates are invited to apply with:

• Answers to the Screening Questionnaire.
• Updated resume (max 5 pages)
• Confirmation of certification(s)
• Hourly rate expectations
• Availability during Pacific Time working hours

Email: [e-mail]

About Lucent Technology Inc.

Lucent Technology Inc. is a British Columbia–based IT consulting firm specializing in public sector technology delivery, digital transformation, and enterprise staffing solutions. We connect top-tier consultants with meaningful contract opportunities that support innovation and service excellence across Canada.

Lucent Technology Inc. is an Equal Opportunity Employer (E/O/E). We are committed to building a diverse team and encourage applications from all qualified individuals, including those from underrepresented communities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Lucent Technology Inc. by 2x

Get notified about new Engagement Manager jobs in Vancouver, British Columbia, Canada.

Burnaby, British Columbia, Canada 1 month ago

Customer Success - Enterprise Engagement Manager

Implementation Customer Success Manager, North America

Associate Community Engagement Manager - The Sims (12 month TFT)

Port Coquitlam, British Columbia, Canada 3 weeks ago

(Senior) Customer Success Manager - North America (West Coast) [B2B] [SaaS]

Langley, British Columbia, Canada 1 week ago

Internal Communications and Events Coordinator

Burnaby, British Columbia, Canada 1 week ago

Senior Project Manager, Project Management Office

Associate Director, Member & Community Events

Senior Technical Project Manager (Software Implementation) - BC/AB/MB/SK

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.