Energy Dispatch & Fleet Manager

Midwest co-operative services; Walkerton; On-site; CAD 65,000 - 73,000; Full time

Benefits offered by this job

Extended health coverage

Dental and vision coverage

Company matched pension plan

Yearly uniform and boot allowance

Educational assistance program

Profit Sharing

Employee Referral Program

Job summary

Midwest Co-op in Ontario is seeking an Energy Dispatch & Fleet Manager to lead dispatchers and drivers, coordinating equipment and vehicles to ensure timely delivery requests and excellent customer relations. Under the Energy Division Manager, you will drive continuous improvement, oversee budgeting and profitability of the distribution team, and maintain a professional company image and service standards.

Requires 3–5 years leadership in transportation/logistics, proficiency with Office 365,

Qualifications

• 3–5 years of leadership or management experience.
• 3–5 years in transportation, distribution, or logistics.
• Knowledge of heavy truck components and maintenance.
• Proficient in Office 365 including Excel, Word, Outlook and Teams.
• Strong written and verbal communication and organizational skills.
• Ability to multi-task and maintain professionalism under all conditions.

Responsibilities

• Oversee and develop the distribution team to be technically competent and customer focused.
• Manage routing, scheduling, hours of service, and fleet maintenance with trained back-up staff.
• Assign tasks to Dispatch and Drivers and monitor task completion.
• Identify and implement policies to improve workflow, organization and profitability.
• Oversee distribution department budgeting and overall profitability.
• Ensure timely handling of customer inquiries and maintain satisfaction for customers and Co-op.
• Provide assistance to Energy department staff as needed.

Skills

Leadership

Transportation

Logistics

Office 365

Communication

Multitasking

Tools

Office 365

Excel

Word

Outlook

Teams

Job description

Salary Range: $65,000.00 To $72,500.00 Annually

Midwest Co-op is currently accepting resumes for the position of Energy Dispatch & Fleet Manager. Under the direction of the Energy Division Manager, the Energy Dispatch & Fleet Manager is responsible for the management and coordination of all assigned Dispatchers and Drivers, along with related equipment and vehicles. In addition, they are responsible for ensuring that all incoming delivery requests are handled in a professional and timely manner. The incumbent is also responsible for maintaining excellent customer relations, including procedures to effectively handle customer queries, complaints, requests for information, service-related matters, and the overall positive customer experience

SUPERVISION AND LEADERSHIP

• Hires, supervises, leads and develops distribution staff to be technically competent, industry knowledgeable, and customer focused. Encourages employees to learn new skills, expand abilities, and seek greater responsibilities. Provides support to the management team providing local information, market intelligence and competitor information.

ESSENTIAL JOB FUNCTIONS

• Responsible for the continuous improvement and development of the Energy Distribution Team through training opportunities, performance management, and team building.


• Responsible for distribution functions including, but not limited to, efficient routing, scheduling, monitoring hours of service, and fleet maintenance and coordination while ensuring appropriate back up staff are trained in all aspects.


• Assign tasks to department Dispatch and Drivers while ensuring tasks are being completed in an efficient manner.


• Identify and assist with implementation of procedural/policy development to ensure continuous improvement to workflow, organization, and profitability.


• Responsible for distribution department budgeting, financial review, and overall profitability.


• Ensures that all customer inquiries is handled in a timely fashion and to the satisfaction of both the customer and the Co-op by maintaining proper follow-up procedures.


• Provide assistance to Energy department staff as needed.

OTHER JOB FUNCTIONS

• Follow the Occupational Health and Safety Act (OHSA) regulations for employees: use or wear any equipment, protective devices or clothing required by the employer; report any known workplace hazard to the employer or supervisor; report any known contravention of the Act or regulations to the employer or supervisor; not use or operate any equipment or work in a way that may endanger any worker.


• Participate in MCS training which includes, but not limited to, the mandatory Ministry of Labour course, MCS Health & Safety Standards and Policies, and Accessibility Policies (AODA).


• Understands and follows all Corporate, Legislative and Health & Safety and Environmental policies and procedures.


• Represents MCS in a competent and professional manner. Maintains proper personal image and assigned company vehicle in a manner which promotes company image and sets example for the department. Represents MCS at meetings, providing information, communications, and leadership in local activities.


• Working as part of the MCS team, ensures that company objectives, customer service levels, employee relations and inter-branch relations are improved and promoted.


• Performs other duties as assigned.

REQUIREMENTS

• Preferably 3-5 years of leadership and/or management experience.


• Ideally possess 3-5 years of experience in transportation, distribution or logistics.


• Strong knowledge of heavy truck components and maintenance requirements.


• Proficient in Office 365 including Excel, Word, Outlook and Teams.


• Effective oral and written communication and organizational skills.


• Ability to multi-task and maintain a positive, professional manner under all conditions.

WORKING CONDITIONS

• Operates mostly within a normal, environmentally controlled office environment.


• Sitting for long periods at a terminal or computer.


• Additional hours may be required at times.


• Some travel on and off-site work may be required.


• Ability to be on call in a regular rotation.

WHY WORK FOR US

Midwest Co-op believes that taking care of our employees is essential to our business. We are proud to offer our team competitive compensation and benefits programs including:

• Extended health coverage


• Dental and vision coverage


• Company matched pension plan


• Yearly uniform and boot allowance


• Educational assistance program


• Profit Sharing


• Employee Referral Program

We are committed to providing accommodation for persons with disabilities. Accommodation will be provided as part of our hiring process. If accommodation is required, applicants are requested to make their needs known in advance.