Endpoint Security Management Analyst

Air Canada; Dorval; Hybrid; CAD 85,000 - 115,000; Full time

Job summary

Air Canada is seeking an Analyst, Endpoint Security Management to oversee cybersecurity inquiries for managed workstations and mobile devices. The role coordinates with cybersecurity teams and product groups to ensure endpoint controls align with corporate standards.

Location may be Montreal or Toronto; the candidate will support Windows, macOS, and mobile environments, deliver Level 3 support, and maintain security configurations and documentation.

Qualifications

• A relevant university degree, technical certification, and/or relevant experience.
• 3-5 years of experience managing endpoints in a corporate environment.
• 3+ years with Microsoft Intune (device configuration, compliance, security baselines).
• Proficiency with SCCM/MECM, Group Policy, and Active Directory.

Responsibilities

• Act as the primary point of contact for cybersecurity inquiries related to managed workstations and mobile devices.
• Coordinate with Air Canada cybersecurity groups, product teams, and internal and external stakeholders to clarify security requirements and align endpoint controls and configurations.
• Support the implementation, validation, monitoring, and ongoing management of security controls and settings across Windows, macOS, and supported mobile-device environments.
• Assist product teams in securing workstations and applications to meet corporate cybersecurity standards and control requirements.
• Advise product teams, cybersecurity groups, and internal stakeholders on endpoint security standards, configuration requirements, technical risks, and remediation options.
• Maintain and troubleshoot endpoint security configurations delivered through Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), Group Policy, and Active Directory.
• Review security findings, device-compliance issues, policy conflicts, and configuration gaps; coordinate remediation activities with responsible teams.
• Provide Level 3 technical support for complex workstation and endpoint security issues on Windows and Mac devices, escalating when required.
• Support cybersecurity assessments, audits, investigations, and evidence requests related to workstation and mobile-device controls.
• Maintain endpoint security standards, configuration records, technical documentation, support procedures, and stakeholder communications.
• Monitor security-related incidents, problems, changes, and service requests affecting endpoints; identify risks and dependencies and provide status updates to stakeholders and management.
• Support change, incident, problem, and release management processes related to endpoint security controls and configurations.

Skills

Endpoint security

Troubleshooting

Communication skills

Cross-functional collaboration

Education

University degree or technical certification

Tools

Microsoft Intune

SCCM/MECM

Group Policy

Active Directory

Job description

Air Canada is seeking an Analyst, Endpoint Security Management to oversee cybersecurity inquiries for managed workstations and mobile devices. The role coordinates with cybersecurity teams and product groups to ensure endpoint controls align with corporate standards.

Location may be Montreal or Toronto; the candidate will support Windows, macOS, and mobile environments, deliver Level 3 support, and maintain security configurations and documentation.