Employment Consultant - Pathways to Opportunity Project (2025-232-CP)

WoodGreen Community Services; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

WoodGreen Community Services recherche un Consultant en emploi pour soutenir les travailleurs vulnérables dans leur recherche d'une carrière durable. Le poste consiste à gérer un caseload de clients, organiser des activités de groupe, et fournir un encadrement pour aider les clients à développer leurs compétences et leur confiance. Ce rôle exige une forte éthique de travail, de l'empathie et la capacité de travailler dans un environnement dynamique.

Qualifications

• Diplôme en travail social ou dans un domaine connexe.
• Expérience en counseling de carrière et en facilitation de groupe.
• Connaissance des méthodes de soutien à l'emploi et des tendances du marché du travail.

Responsibilities

• Gérer un caseload de chercheurs d'emploi et les encadrer dans leur recherche d'emploi.
• Organiser et animer des ateliers de préparation à l'emploi.
• Travailler en collaboration avec des développeurs d'emploi pour assurer un suivi efficace.

Skills

Counseling

Group Facilitation

Time Management

Empathy

Client Advocacy

Education

Bachelor’s Degree in Social Work or related field

Job description

Employment Consultant - Pathways to Opportunity Project (2025-232-CP)

Work Hours: 35 hours/week - Mon-Fri, 9am-5pm or 8:30am-4:30pm

Work Setting: Exclusively Onsite (1533 Victoria Park Avenue, & 2930 Lakeshore, Etobicoke,Toronto, ON)

Salary: Internal G -$30.33/hour

Application Deadline: July 11, 2025 by 11:59 pm

Competition #2025-232-CP Employment Consultant (2025-232-CP) Employment Type: Contract Hourly - 6 months duration, Bargaining Unit (2 Vacancies) Work Hours: 35 hours/week - Mon-Fri, 9am-5pm or 8:30am-4:30pm Work Setting: Exclusively Onsite (1533 Victoria Park Avenue, & 2930 Lakeshore, Etobicoke,Toronto, ON) Salary: Internal G -$30.33/hour Application Deadline: July 11, 2025 by 11:59 pm
Program Overview – Integrated Employment Services, Community Programs
Integrated Employment Services at WoodGreen is a high-performance team that improves communities, families and individual lives through effective access to employment. Working at a local Integrated Employment Services Centre or other sites in the City of Toronto, they rapidly help high-need jobseekers obtain quality, sustainable employment. The employment needs in the City of Toronto are intense, and our staff bring compassion, energy, focus and skill to address these needs in a fast-paced, high-volume environment. WoodGreen’s staff are supported by caring managers, training, tools, procedures, and systems for success. We aim to have the best jobseeker client experience and outcomes available in Canada, and our Integrated Employment Services team is a cornerstone of this success.


Responsibilities for the Pathways to Opportunity Research Project:

• Screen clients for suitability for participation in the Pathways to Opportunity research project.
• Manage a reduced number of clients in a caseload who are simultaneously participating in Integrated Employment Services and the Pathways to Opportunity Research Project.
• Enroll eligible clients into the PtO research project and obtain required consents.
• Refer clients to appropriate PtO program components, including the In Motion & Momentum+ (10-week training program), work experience placements, and wraparound supports.
• Conduct group activities, such as information sessions, and pre-employment workshops for PtO participants.
• Manage a reduced number of clients in a caseload who are simultaneously participating in Integrated Employment Services and the Pathways to Opportunity Research Project.

What You Will Do

• Build rapport and an emotionally supportive context for each client to feel trusting, engage readily in the job search process, and believe in their own success to obtain employment. Help clients build their motivation and confidence.
• Ensure clients understand the Integrated Employment Services approach and the value of services provided, particularly retention support.
• Create equity in all aspects of service delivery, striving for inclusion and equitable outcomes for all jobseekers who come to WoodGreen.
• Manage a caseload of jobseekers, in various stages of job readiness. Using excellent time management and efficiency, effective appointment planning, client assignments, and group activities, move clients toward employment with pace and urgency.
• Readily participate in training and coaching to support achievement of targets. Use supervisor monitors and feedback as a constructive learning experience.
• Compassionately and effectively administer the Province of Ontario’s Common Assessment Tool and intake clients into the Integrated Employment Services program.
• Demonstrate excellent customer service and skills in the delivery of client activities, particularly: developing an employment action plan, needs assessment, goal setting, resume and cover letter development, applying for positions, interview prep, online job search, working on personal presentation including positive body language.
• Directly engage with employers on behalf of clients to confirm open positions, understand job needs, advocate for clients, set interviews, etc. Help remove temporary barriers to employment by referring to needed services and arranging financial supports.
• As needed, sit with and support clients as they use onsite computers for labour market research, resume development, job searching, interview practice, etc. including providing basic digital literacy training, helping to set up email accounts, accessing online training resources, submitting online job applications, accessing life stabilization resources (e.g. banking, Ontario Works, housing help etc.).
• In an efficient and prompt manner, complete all documentation and data entry per WoodGreen standard operating procedures (e.g. client notes, data entry, referrals, updating forms).
• Work collaboratively as a team with Job Developers and Retention Specialists to ensure effective case management and achieve positive outcomes for each jobseeker.
• Develop and/or learn to facilitate existing materials and deliver in group activities or workshops, both in person and online, as part of a regular rotation of duties within the team.
• As needed to support site operations, provide customer service support at the front desk, engage in outreach activities and perform other duties.

What You Bring to the Team

• Degree or diploma in Social Work, Social Services Workers or related field.
• Experience and/or training in career counselling (e.g. needs assessment, job search, job development, job retention).
• Experience in leading group workshops or activities.
• Knowledge of labour market trends, especially related to employment of vulnerable populations including youth, newcomers, OW/ODSP recipients, and long-time unemployed population.
• Knowledge of pre-employment support methods and re-training opportunities.

What Will Set You Apart

• Highly ethical, compassionate and purpose driven with an overarching desire to support client success toward employment, staff empowerment and system wide improvement in effective service delivery.
• Energy and enthusiasm to meet new people, listen and learn about their needs and experience, and work to improve their life and the lives and their families.
• Oriented toward coaching and facilitating others to share information and suggest success strategies;
• Comfortable speaking with employers to understand their needs/perspective while advocating for clients.
• A strong sense of personal accountability for achieving individual targets
• Patience, compassion and sensitivity to deal with different cultures and different levels of abilities among clients, colleagues, partners and others in the work environment.
• Knowledge and/or connections with community resources and supports.
• Understanding of and ability to communicate principles and practice of diversity and anti-racism.
• Excellent organization and time management skills and strong attention to detail.
• Strong computer literacy, including Microsoft Office suite and database application, online learning, online job search, online research, building an online presence (e.g. with LinkedIn), networking and community building online.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

Are you currently employed by WoodGreen?*

Are you legally entitled to work in Canada?*

Do you have a Bachelor’s Degree in Sales, Marketing, Social Work, Sociology, Human Resources, or related field of study?*

Do you have experience in group facilitation and/or career counseling (assessments, job search, job development, workshop facilitation)?*

Do you have extensive knowledge of pre-employment supports methods, re-training opportunities, and labour market information and resources?*

Are you tech savvy with an ability to quickly learn new software and programs?*

Do you have knowledge and/or connections with community resources and supports available for youth?*