Employment Consultant, Integrated Employment Services

ACCES Employment; Newmarket; Hybrid; CAD 60,000; Full time

Job summary

ACCES Employment is seeking an Employment Consultant to provide employment services to diverse job seekers in Newmarket. This role involves facilitating workshops, maintaining client relationships, and advocating for clients' needs. The position offers a competitive salary, excellent benefits, and a hybrid work environment.

Benefits

Excellent benefits package

RRSP matching program

Employee & Family Assistance Program

Qualifications

• Experience in supporting job seekers facing complex barriers.
• Excellent verbal and written communication skills.
• Thorough knowledge of job search and career development.

Responsibilities

• Provide culturally sensitive employment services including intake and assessment.
• Facilitate workshops to prepare clients for employment.
• Maintain an active caseload and manage files.

Skills

Communication

Interpersonal skills

Self-management

Outreach/marketing

Presentation and facilitation

Education

Post-secondary education in Career and Work Counseling, Social Services, Adult Education, or related field

Tools

MS Office

Salesforce

EOIS-CaMS

CaseFLO

Job description

Employment Consultant
Program: Integrated Employment Services (IES)
1-year contract with Possibility of Extension
Location: Newmarket

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 56,000 job seekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women, and refugees to jobs that reflect their skills and experience. We provide over 35 customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills, and experience of Canada's population.

We are looking for people who thrive in a flexible and fast-paced environment. ACCES offers an excellent benefits package, a RRSP matching program, and an Employee & Family Assistance Program.

The position of Employment Consultant is responsible for providing employment services for clients. The individual in this position will work in collaboration with their project team and other ACCES employees, along with community partner agencies.

Duties and Responsibilities:

• Provide culturally sensitive employment services including intake and assessment, one-to-one and group employment counseling, and referrals
• Facilitate workshops that will prepare clients to market themselves to employers and to find and maintain employment
• Develop and maintain positive relationships with community organizations and partners to make appropriate referrals
• Maintain an active caseload, including all file management responsibilities
• Advocate on behalf of clients whenever necessary, including support in areas of employment, skills training, social assistance, and equitable access to services
• Meet monthly statistical requirements and maintain professional and effective information tracking systems on all activities performed
• Conduct needs assessments and career testing in individual and/or group settings
• Provide professional support to clients using ACCES resource services
• Develop relationships with private and public sector employers in order to market ACCES services and clients and place clients in jobs
• Participate fully and responsibly as an equal member of an employment consulting team
• And other duties as assigned

Qualifications and Experience:

• A post-secondary education in Career and Work Counseling, Social Services, Adult Education, or a related field and/or 5 years related work experience
• Experience in supporting job seekers facing complex barriers, including persons with disabilities (PWDs), newcomers, and other individuals from diverse and underrepresented groups is strongly preferred
• Experience with Integrated Employment Services (IES) is preferred
• Prior experience with Employment Ontario programs is considered an asset
• Excellent verbal and written communication skills
• Excellent interpersonal skills and self-management skills to work effectively with clients, co-workers, outside agencies, and employers.
• Thorough knowledge of all facets of job search and career development including an understanding of labour market trends and resources
• Demonstrated ability to conduct outreach\marketing of clients and services to employers.
• Experience with case management and ideally with file management is required
• Excellent presentation and facilitation skills
• Proficient in MS Office, with experience using online platforms and database management systems such as Salesforce, EOIS-CaMS, and CaseFLO
• Online facilitation experience is a strong asset (in particular, experience with using Zoom, MS Teams, and Webex).
• Fluency in a second language will be considered an asset.
• Flexible to work occasional evenings and weekend hours.

Job status: Unionized
Contract Duration: 1-year contract with Possibility of Extension
Salary: $59,658.42 per annum (as per Union salary grid), prorated to contract duration

We are currently on a hybrid work schedule, working in the office and from home. This hybrid work schedule is subject to change based on business requirements.

Please Note:

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Candidates who are contacted may be requested to complete a screening video interview using Spark Hire. This position will be posted until it is filled. We will be reviewing resumes as they are submitted.

ACCES is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

Equity, Diversity, and Inclusion are central to our mission, values, and operations. We foster an inclusive workplace where every employee feels a sense of belonging. Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada. We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients. Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.

Accessibility and Accommodation: ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.