Employment Consultant (5 Month Fixed Term)

WCG Services; Burnaby; On-site; CAD 54,000; Full time

Job summary

A community employment service provider in Burnaby is hiring an Employment Consultant to help clients overcome barriers to employment. You will provide support and personalized action plans while achieving contract deliverables. A background in social services and excellent documentation skills are preferred. This full-time position offers a competitive salary of $53,820 annually and comprehensive benefits.

Benefits

Comprehensive health benefits

RRSP matching program

Generous time-off policies

Ongoing learning and development opportunities

Qualifications

• A background in social services, community services, or human resources is preferred.
• Demonstrated experience working with individuals facing complex barriers.
• Ability to conduct and interpret client assessments.

Responsibilities

• Provide solution-focused assistance to clients seeking employment.
• Conduct assessments to document clients' employment-related factors.
• Maintain regular contact with clients for support and guidance.

Skills

Customer service experience

Strong digital literacy

Excellent documentation skills

Ability to work outside business hours

Education

Post-secondary certificate, degree, or diploma

Tools

MS Office Suite

Job description

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We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

About the role

Status : 5 Month Fixed Term

Location : In Office / Burnaby, BC

Like WCG, you believe in the power of work to transform lives. As an Employment Consultant, you’ll be responsible for providing solution focused approach to assisting client find and maintain employment. In this role, you will ensure successful outcomes for clients while working to achieve contract deliverables. You will work with an assigned caseload of clients facing multiple barriers to employment and provide a range of supports to clients and their employers for the purpose of ensuring clients maintain their employment. You will work to develop a positive relationship with the client, encouraging, motivating, and supporting the clients to achieve sustainable employment, and increase independence and self-sufficiency as appropriate.

If you have a background in social services, community services, sales, customer service (particularly recruitment consultants), education, and human resources, you may find you have the skills needed to be a successful Employment Consultant!

What you’ll do

• Positively contribute to monthly individual and team Key Performance Indicators (KPIs) while managing a challenging workload through prioritization and effective time management
• Develop and maintain relationships with community stakeholders as part of generating and managing client referrals
• Conduct Assessments to understand and document the client's employment-related strengths, needs, abilities, skills, and other relevant employment-related factors
• Support the development of an individualized Employment Action Plan to support the client’s journey to securing long-term employment
• Maintain regular face-to-face contact providing pre-employment assistance through vocational advice, job search training, skill development, work preparation and other activities outlined in the Employment Action Plan, supporting a client’s return to employment
• Support clients with awareness and navigation, including accessing community resources to improve their job readiness, including facilitating and following up on referrals as appropriate
• Conduct initial employer on-site visits to ensure the best working conditions for our clients
• Assist the client and / or employer to resolve issues that may impact the client's ability to maintain employment
• Identify and arrange for any accommodations and supports necessary for the client to continue employment
• Coordinate and facilitate required training that will support job retention, including on-the-job training
• Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected

Qualifications

What you bring

Education Requirement

Post-secondary certificate, degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management)

Experience Requirements

Strong desire to help those facing unemployment

Demonstrated experience working with individuals with complex barriers and a broad range of cultural backgrounds

Excellent documentation and report writing skills

Strong digital literacy, including MS Office suite

Solid understanding of confidentiality and other professional codes of conduct

Employment conditional on obtaining a criminal record check

Ability to work outside business hours, including in shifts and evenings, when required

Preferred

Demonstrated experience in conducting and interpreting client assessments as well as coaching and mentoring clients

Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment

Experience with interviews / assessments, professional resume writing, vocational counselling, and individualized goal setting and planning

Certified Career Development Practitioner (CCDP) certification

Bilingual / Multilingual (especially Spanish, Mandarin, Russian or Arabic)

For complete job requirements, see the full Job Description here.

Additional Information

What we offer

Competitive salary of $53,820 per year

Comprehensive and flexible health and dental benefits

RRSP Matching program of 1.5% base earnings

Ongoing learning and development opportunities

Generous time-off policies that promote work / life balance

A diverse and inclusive workplace with a track record of high employee engagement and teamwork

The opportunity to do work that makes a difference!

ICWCGEOSD

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Industries

Software Development and IT Services and IT Consulting

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