Employment Consultant (2025-248-CP)

WoodGreen Community Services; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established community service organization is seeking an Employment Consultant to join their dedicated team. This role focuses on assisting high-need jobseekers in their journey towards sustainable employment. You will build meaningful relationships with clients, provide essential support, and facilitate workshops that empower individuals to achieve their career goals. With a commitment to inclusion and community impact, this position offers an exciting opportunity to make a real difference in the lives of individuals and families in Toronto. If you are passionate about helping others and possess the skills to guide them in their job search, this role is perfect for you.

Qualifications

• Degree or diploma in Social Work or related field.
• Experience in career counseling and job search support.
• Knowledge of labor market trends.

Responsibilities

• Build rapport and provide emotional support to clients.
• Manage a caseload and assist clients in job search activities.
• Conduct workshops and facilitate group activities.

Skills

Career Counseling

Group Facilitation

Interpersonal Skills

Communication Skills

Time Management

Digital Literacy

Customer Service

Education

Degree in Social Work

Diploma in Social Services

Tools

Microsoft Office

Job description

Employment Type: Contract Hourly, End Date: March 31st, 2026.

Work Hours: 35 hours/week (9:00am-5:00pm)

Work Setting: Exclusively Onsite (219 Dufferin Street, #1C, Toronto, ON)

Salary: $30.33/hour

Application Deadline: May 2nd, 2025 by 11:59 pm

Competition #2025-248-CP Employment Consultant (2025-248-CP)

Program Overview – Integrated Employment Services, Community Programs

Integrated Employment Services at WoodGreen is a high-performance team that improves communities, families, and individual lives through effective access to employment. Working at various sites in Toronto, they help high-need jobseekers obtain quality, sustainable employment. Our staff bring compassion, energy, focus, and skill to address the intense employment needs in Toronto, supported by training, tools, and systems for success. Our goal is to provide the best client experience and outcomes in Canada, with our team being a cornerstone of this success.

What You Will Do

1. Build rapport and provide emotional support to clients to foster trust, engagement, and confidence in their job search.
2. Ensure clients understand the services and the value of retention support.
3. Create equity in service delivery, promoting inclusion and equitable outcomes for all jobseekers.
4. Manage a caseload of clients at various stages of readiness, using effective time management to move clients toward employment efficiently.
5. Maintain accountability for monthly intake and employment targets.
6. Participate in training and coaching, using feedback for continuous improvement.
7. Administer the Ontario Common Assessment Tool and intake clients into the program.
8. Conduct in-person and group activities to assist clients in achieving employment, following program guidelines and procedures.
9. Provide excellent customer service, including developing employment plans, needs assessments, resume and cover letter assistance, interview preparation, and online job search support.
10. Engage with employers to confirm positions, understand job needs, advocate for clients, and facilitate interviews.
11. Support clients in using onsite computers for job search activities, digital literacy, and accessing resources.
12. Complete all documentation and data entry accurately and promptly.
13. Collaborate with team members to manage cases and achieve positive outcomes.
14. Develop and facilitate group workshops and activities, both in person and online.
15. Support site operations by providing front desk customer service, outreach, and other duties as needed.

What You Bring to the Team

• Degree or diploma in Social Work, Social Services, or related field.
• Experience or training in career counseling, needs assessment, job search, and retention.
• Experience leading group workshops or activities.
• Knowledge of labor market trends, especially for vulnerable populations.
• Understanding of pre-employment support methods and re-training opportunities.

What Will Set You Apart

• Knowledge of community resources and supports.
• Ethical, compassionate, and purpose-driven attitude.
• Enthusiasm for engaging with diverse individuals and improving lives.
• Coaching and facilitation skills.
• Personal accountability for achieving targets.
• Patience, cultural sensitivity, and strong interpersonal skills.
• Knowledge of diversity and anti-racism principles.
• Excellent communication, organization, and time management skills.
• Strong computer literacy, including Microsoft Office, online research, and digital networking.
• Flexibility to work evenings and weekends as needed.
• Ability to work at various Toronto locations.

WoodGreen is an equal opportunity employer committed to inclusion and accessibility. Please inform us of any accommodation needs during the application process.

Application Questions

• Are you currently employed by WoodGreen?
• Are you legally entitled to work in Canada?
• Do you have a Bachelor’s Degree in relevant fields?
• Do you have experience in group facilitation and career counseling?
• Do you possess extensive knowledge of pre-employment supports and labor market resources?
• Are you tech-savvy with the ability to learn new software quickly?
• Do you have community resource connections for youth?