Employer Liaison

Kootenay Employment Services Society; Invermere; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading employment services organization seeks a dedicated individual to support clients facing complex barriers. In this role, you will deliver coaching, collaborate with employers, and facilitate job placements, ensuring a welcoming and professional environment. If you possess relevant qualifications and experience in the employment sector, we invite you to apply and contribute positively to our community.

Qualifications

• Demonstrated experience in coaching and supporting clients.
• In-depth knowledge of local labour market and job search techniques.
• Ability to adapt to changes and troubleshoot basic technology issues.

Responsibilities

• Conduct daily targeted contacts with employers and community partners.
• Deliver educational materials and coaching on inclusive hiring practices.
• Support and monitor clients' progress against their action plans.

Skills

Coaching clients

Building rapport

Conflict resolution

Job matching

Bilingual (French and English)

Education

Degree or diploma in relevant fields

Tools

Microsoft Office Suite

Video conferencing software

Job description

Requirements
Demonstrated experience in coaching clients; working with individuals with complex barriers and inclusion groups; building rapport with clients; using de-escalation strategies; working with individuals and building partnerships with employers, community agencies, and other stakeholders
Successful track record helping clients to overcome barriers to meet identified goals and targets
In depth knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management, sales/marketing) preferred; or equivalent experience
Computer literacy, including Microsoft Office Suite and video conferencing software; ability to troubleshoot basic technology issues
Lifelong learner, willing and able to remain flexible and adapt to changes in program and company requirements.
A valid driver’s license and a reliable vehicle

Preferred Criteria:
Certified Career Development Practitioner (CCDP) Designation
Bilingual (French and English)
Experience in the employment services sector or experience in business management, marketing, sales, or Human Resources
Experience with provincial government and other online tools such as ICM and online employment services

Duties Conduct daily targeted contacts to employers and community partners to understand the labour market and community needs; identify how our services can address or enhance their needs; seek creative, mutually beneficial solutions
Participate and become positively known within the community by attending events, networking, joining committees, attending trade shows and job fairs, and connecting with the Chamber of Commerce; identify employment opportunities and ensure smooth communication between WorkBC and employers
Deliver educational materials, presentations, and coaching to employers, including content on inclusive and equitable hiring practices
Work collaboratively with employers and community partners to facilitate client placements for work experience and job start supports; provide individualized job sustainment support to clients and employers when the client requires on-the-job support
Conduct a Client Needs Assessment with eligible clients as the first step in their individualized action plan; set clear and concrete employment goals together
Support and monitor the progress of each client by reviewing the client’s progress and comparing it against the client’s action plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities
Provide individualized job search support, including: interviews, employer contacts, job matching, and negotiating the terms of the client’s employment
Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected
Collaborate with all program staff to ensure seamless delivery of quality services

To Apply Please use the contact information as directed in the listing.
Applicants are asked to supply a resume and cover letter outlining why you are interested in this position and how you would make a positive addition to the team