Employee Relations Principal, Employee Relations

Amazon; Ontario; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an Employee Relations Principal to enhance workplace environments across North America. This role is pivotal in identifying risks and implementing sustainable initiatives that foster positive employee relations. The ideal candidate will leverage their extensive experience in labor relations to influence change and drive innovative solutions. With responsibilities spanning crisis management, project leadership, and data analysis, this position offers an exciting opportunity to make a significant impact in a dynamic organization. Join a diverse and inclusive team dedicated to improving the employee experience and driving organizational success.

Qualifications

• 10+ years of experience in employee relations and labor relations.
• Proven ability to create and execute programs at scale.

Responsibilities

• Identify risks and develop strategies to mitigate them.
• Lead large-scale projects to improve employee experience.

Skills

Employee Relations Expertise

Analytical Skills

Communication Skills

Project Management

Problem Solving

Crisis Management

Education

Bachelor’s Degree

Advanced Degree or JD

Tools

MS Excel

MS Word

SharePoint

PowerPoint

Job description

Employee Relations Principal, Employee Relations

Job ID: 2934410 | Amazon.com Services LLC

The Amazon Employee Relations North America Operations team supports Amazon North America operations employees and field leaders and we are seeking an Employee Relations Principal to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) influence leaders to win alignment, support, and change agents; and iv) lead and develop our team of employee relations professionals. The Principal will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. The successful candidate will work from an Amazon operations site or corporate location. The successful candidate must also be capable of significant domestic travel, sometimes with short notice, up to 50% of the time over the course of the year, to various Amazon locations.

Key job responsibilities

1. Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs.
2. Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment and leadership.
3. Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience.
4. Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs.
5. Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions.
6. Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution.
7. Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results.
8. Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.
9. Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks.
10. Hire & Develop the Best: Lead the development and growth of our field employee relations team.

BASIC QUALIFICATIONS

1. Bachelor’s degree required.
2. 10+ years of relevant experience in employee relations, labor relations, labor/employment law.
3. Demonstrated experience producing executive level written materials and presenting before executive audiences.
4. Experience supporting large hourly workforces highly desired.
5. Successful record of creating, improving and executing programs at scale.
6. Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience.
7. Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies.

PREFERRED QUALIFICATIONS

1. Advanced degree, JD, or other specialized training in labor/employee relations, with experience in California a significant plus.
2. Experience in distribution logistics and/or transportation industry.
3. Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.