Employee Relations Investigator

The VP Employee Relations (ER) investigator is an experienced investigator who is responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review, and report writing, primarily for allegations of discrimination, harassment, and retaliation. In addition, the ER Lead is responsible for assessing the severity of the conduct for substantiated matters.

Responsibilities:

• Investigate HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation
• Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures
• Communicate findings as appropriate to management, HR, and reporting parties
• Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
• Effectively manage caseload of investigations to meet expected timeframes for completion
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately

Qualifications:

• 6 – 10+ years of experience, with a focus in Human Resources and/or Employee Relations investigations required
• Strong knowledge of end-to-end investigation process and protocols
• Knowledge of employment policies, practices, and employment laws and regulations
• Excellent verbal communication and writing skills
• Self-motivated and with excellent attention to detail and accuracy
• Strong analytical and organizational skills
• Consistent demonstration of ownership and accountability (driven to “do the right thing”)
• Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.