Employee Relations Advisor

Poutrix; Toronto; On-site; CAD 111,000 - 139,000; Full time

Job summary

Arcadis is seeking an Employee Relations Advisor to provide local expertise and proactive support for employee relations matters. You will report to the Employee Relations and Compliance Manager and work with the People Services teams in North America.

Responsibilities include advising on disciplinary, grievance, performance management, and absence issues, while partnering with Centers of Excellence to deliver comprehensive People Services.

Qualifications

• The candidate should have an academic degree (preferably in human resources).
• A minimum of 4 years of progressive HR experience in diverse, matrixed environments.
• Experience with People Shared Services and Centers of Excellence is a plus.

Responsibilities

• Act as a key point of contact for employees & line managers on people issues.
• Provide support on disciplinary, grievance, and performance management matters.
• Collaborate with Learning, Recruitment, and Payroll to deliver broad People Services.

Skills

Employee relations

Communication skills

Analytical skills

Change management

HR projects

Education

HR degree

Tools

MS Office

HRIS systems

Excel

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

This role is a 6 month Fixed Term Contract.

Role description:

This position will serve as a trusted advisor to all Arcadians, providing local expertise, proactive solutions, and quality support for all employee relations matters. This role will be reporting to the Employee Relations and Compliance Manager.

Role accountabilities:

As a member of the Local People Service team, the Employee Relations Advisor will establish trusted relationships with employees & line managers and provide front line advisory support on people initiatives, programs, or challenges. They will also collaborate with business partner community and broader people services teams to support the total employee experience within Arcadis North America (ANA). The role will work closely with the local Employee Relations & Compliance Manager to support an inclusive high performing organization, in line with the strategic people and culture direction.

In more detail, the Employee Relations Advisor will:

• Act as a key point of contact for employees & line managers on people issues
• Provide support to line managers and the People Business Partner community on people matters including (including disciplinary, grievance, performance management & employee relations investigation)
• Work with Centers of Excellence including Learning and Development, Recruitment, Strategic Workforce Planning, International HR, People Shared Services, Compensation and Benefits and Payroll to provide a wide range of People Services to stakeholders
• Work closely with the People Shared Service Centre to ensure delivery of efficient and high quality people services
• Coach, support and build capability in line managers to manage the employment relationship effectively
• Support the development and maintenance of People Policies and processes
• Coach, counsel, and guide managers with regards to People policy queries
• Provide support in grievance and disciplinary hearings
• Pro-actively monitor absence & leave and support employees and managers to facilitate return to work
• Analyze exit interviews and employee surveys and ensure feedback is provided to the business (where appropriate) with recommendations for associated interventions to improve retention.
• Pro-actively monitor laws, regulations and guidelines regarding labor law and provide guidance to the business on implementation
• Support change initiatives, including acquisitions, restructures, redundancies, redeployment, and office closures
• Provision and analysis of management information to the business to inform decision making
• Share knowledge and best practice with the wider People Services team to build capability
• Support key people processes ensuring that they deliver to business needs

Qualifications & Experience:

The candidate should have an academic degree (preferably in human resources) and a minimum of 4 years of progressive (human resources) experience. They should have broad experience and understand the complexity of leading people issues.

Further the candidate should have experiences with diverse and complex matrix businesses in and familiarity working within a People Shared Services & Centers of Excellence model

• Strong employee relations experience gained in high volume, transactional environments with disciplinary, grievance and sickness absence management cases
• Excellent communication skills and ability to build solid working relationships
• Excellent attention to detail
• Experience of managing / supporting HR projects
• Capacity to understand how people issues impact the business and how People Services can create value for the organization
• Demonstrates integrity in all business interactions and honors personal commitments
• Ability to provide both verbal and written information clearly, succinctly, and persuasively, as well as ability to influence others
• Strong organization skills are important, as well as strong attention to detail, an ability to multi task and see work through to full implementation
• Ability to build key relationships and reach agreements and consensus despite differing goals and priorities
• Demonstrates a pro-active approach
• Ability to adapt in a changing environment
• Ability to use research methods effectively, including data collection, diagnostic, and analytical skills
• Good working knowledge of employment laws and practices
• Experience in people data systems and processes
• Advanced skills in Microsoft Word, Excel and Outlook

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

The salary range for this position is $78,000-$97,500. The base salary represents Arcadis' hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.