Employee Listening & Engagement Specialist

KPMG Canada; Ottawa; On-site; CAD 46,000 - 71,000; Full time

Job summary

KPMG Canada is seeking an Employee Listening & Engagement Specialist to enhance employee engagement and sentiment through feedback programs. This full-time position involves developing project plans, analyzing data, and providing actionable insights to improve workplace culture.

Qualifications

• 1-3 years of experience in employee listening, HR, or related roles.
• Fluency in English for effective communication.

Responsibilities

• Develop and analyze employee feedback programs.
• Create and maintain PowerBI dashboards for analytics.
• Interpret survey results and prepare reports for leadership.

Skills

Research

Survey Design

Data Analytics

Problem-solving

Analytical Skills

Technical Troubleshooting

Communication

Interpersonal Skills

Tools

Qualtrics

PowerBI

Job description

Employee Listening & Engagement Specialist

Join to apply for the Employee Listening & Engagement Specialist role at KPMG Canada

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Overview
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

As part of the National HR team, the Employee Experience Centre of Excellence (COE) focuses on key moments that matter through the talent development lifecycle including performance development, employee listening and engagement, leadership milestone programs and employer brand. The Employee Experience team collaborates with HR teams across functions and regions to deliver innovative programs that enhance the employee experience.

We are seeking an Employee Listening Specialist to support our Performance and Engagement team in understanding employee sentiment and improving engagement. This role reports to the Senior Manager, Performance and Engagement, and involves developing, implementing, and analyzing employee feedback programs to foster a positive work environment.

What You Will Do

• Act as a subject matter expert on Qualtrics, understanding both technical and practical aspects.
• Develop project plans and timelines for initiatives such as Talent Reviews, Upward Feedback, Pulses, and Frequent Listening initiatives, including process testing and feedback incorporation.
• Create and maintain PowerBI dashboards for the performance and engagement portfolio.
• Analyze data to support decision-making, utilizing qualitative and quantitative methods on employee feedback from tools like GPS, Pulse surveys, and Lifecycle surveys.
• Interpret survey results and prepare reports with actionable insights for leadership and HR teams.
• Troubleshoot technical issues across platforms managed by the COE.

What You Bring To The Role

• Experience in research, survey design, methodology, and data analytics.
• 1-3 years of experience in employee listening, HR, or related roles.
• Problem-solving skills and ability to troubleshoot technical platform issues.
• Strong analytical skills with the ability to translate data into strategic insights.
• Experience with survey platforms such as Qualtrics or similar.
• Excellent communication and interpersonal skills, with ability to collaborate in a hybrid environment.

This role requires fluency in English, supporting communication with colleagues and stakeholders, and assisting in creating communications and presentations.

KPMG BC Region Pay Range

The expected salary range is $46,500 to $70,500, potentially with bonuses. Salary is determined based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards package.

Our Values and Commitment

We uphold integrity, excellence, courage, teamwork, and purpose. KPMG Canada is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified candidates and support accommodations during the recruitment process.

Additional Information

This is a full-time position in the Human Resources function. Referrals can increase your interview chances. Set job alerts for similar roles.