Employee CRM – Product Owner - Custom Application (Hybrid)

Morgan Stanley; Montreal; Hybrid; CAD 80,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Product Owner to enhance their Employee CRM product. This role involves leveraging AI and automation to improve employee experiences in Human Capital Management. You will lead product roadmap development, engage with global stakeholders, and ensure the delivery of impactful HR technology solutions. The ideal candidate will have a strong background in product management, Agile methodologies, and a passion for user-centric design. Join a collaborative environment that values integrity, diversity, and community support, and take your career to new heights.

Benefits

Comprehensive benefits

Opportunities for career growth

Collaborative environment

Qualifications

• 8+ years in product management with a focus on HR tech products.
• Strong understanding of Agile methodologies and user-centric design.

Responsibilities

• Lead product roadmap development focusing on automation and AI.
• Collaborate with stakeholders to gather use cases and translate data requirements.
• Manage product release schedules and documentation.

Skills

AI and automation solutions

Stakeholder engagement

Agile methodologies

Analytical skills

Leadership and communication

Education

Bachelor's degree

Job description

Employee CRM – Product Owner - Custom Application (Hybrid)

Join to apply for the Employee CRM – Product Owner - Custom Application (Hybrid) role at Morgan Stanley

Overview

We’re seeking a Product Owner for our Employee CRM product, responsible for delivering innovative solutions that enhance employee, manager, and Business Leader experiences within Human Capital Management (HCM). Our Employee CRM applies Customer Relationship Management principles to treat employees as valued customers, leveraging data insights, AI, and automation to improve engagement, satisfaction, and productivity.

Division Context

The Human Capital Management division provides advice and tools to attract, retain, reward, and develop a global workforce, supporting employee success. This Vice President level role reports to the Employee CRM Product Manager and involves developing HR technology solutions aligned with strategic goals. Collaboration with product teams, UX, and HR Technology groups is essential to design and implement impactful solutions.

Company Background

Morgan Stanley is a global leader in financial services, mobilizing capital to help clients achieve their financial goals.

Responsibilities

1. Product Roadmap Development: Lead analysis to support feature design and prioritization, focusing on automation and AI.
2. Stakeholder Engagement: Collaborate with global stakeholders to gather use cases, create user journey maps, and translate data requirements.
3. Feature Design: Convert use cases into epics, requirements, and user stories emphasizing AI-driven analytics.
4. Testing: Partner with QA and UAT teams to ensure readiness of new features.
5. Go-to-Market Strategies: Manage product release schedules, documentation, and user guides.
6. Production Monitoring: Track platform performance and support continuous improvements based on feedback.

Qualifications

1. Innovation & User-Centric Design: Passion for creating solutions with AI and automation.
2. Education & Experience: Bachelor’s degree and at least 8 years in product management, with proven success in HR tech products.
3. Agile Expertise: Deep understanding of Agile methodologies and team leadership.
4. Leadership & Communication: Ability to motivate teams and communicate complex ideas effectively.
5. Analytical Skills: Strong problem-solving and data-informed decision-making skills.

Location & Environment

Based in Montreal, Quebec, with a hybrid work model. Bilingual proficiency in French and English required.

Company Values & Benefits

We uphold values of client focus, integrity, innovation, diversity, and community support. Morgan Stanley offers comprehensive benefits, a collaborative environment, and opportunities for career growth.

Additional Details

• Seniority Level: Executive
• Employment Type: Full-time
• Job Function: Other