Employee Communication and Recognition Specialist

Gateway Casinos & Entertainment; Burnaby; Hybrid; CAD 63,000 - 80,000; Full time

Job summary

Gateway Casinos & Entertainment is seeking an Employee Communication & Recognition Specialist to enhance employee engagement through strategic communication and recognition programs. The role focuses on building connections within the workforce and involves managing events and supporting HR initiatives across multiple locations in Canada.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Development and training opportunities

Qualifications

• Minimum of 4 years of experience in internal communications and event planning.
• Experience in complex, multi-location companies is an asset.
• Skilled at supporting individuals in feeling included and cared for.

Responsibilities

• Support internal communication strategies to inform and inspire employees.
• Coordinate employee recognition and rewards programs.
• Plan engaging virtual events that build community.

Skills

Communication

Organizational Skills

Interpersonal Skills

Project Management

Technical Knowledge

Education

Bachelor’s degree in Human Resources Management or related field

Job description

Job Type:

Full-Time

Salary Range:

$63,688 to $79,610

We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive, and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

The Position

Are you passionate about creating meaningful connections in the workplace? Do you enjoy supporting programs that celebrate people and enhance employee experience? If so, we want to meet you!

Gateway’s OD and TA team is based out of Burnaby, with the flexibility to work hybrid from anywhere in Alberta, BC, or Ontario. Occasional travel between sites in BC, AB, and ON is required.

As our Employee Communication & Recognition Specialist, you’ll be at the heart of corporate programs and initiatives delivered through the Organizational Development and Talent Acquisition team as well as a participant in cross-functional efforts that help Gateway ensure that employees are seen, valued, and connected. You’ll play a key role in shaping how we communicate, celebrate, and engage with employees across Gateway.

This role is ideal for someone who is:

• A natural connector, who loves bringing people together.
• A strategic communicator, who can inspire and inform.
• A detail-oriented organizer who can manage programs from idea to execution.
• A tech-savvy HR professional, who understands how to use the tools at their fingertips to facilitate their work.

What You'll Do

• Support the development and delivery of internal communication strategies that inform and inspire.
• Coordinate and support employee recognition and rewards programs.
• Plan and execute engaging virtual events that build community.
• Support onboarding and orientation programs that make new hires feel welcome.
• Work with HR and site leaders to support initiatives aligned with business goals.
• Build strong cross-functional relationships across corporate departments, site leadership, and HR teams to deliver programs and services effectively in a complex corporate model.
• Use feedback and data to evaluate and improve programs.
• Provide guidance and support to employees and managers on engagement and recognition tools.

What You Bring

• A Bachelor’s degree from an accredited institution, with a focus in Human Resources Management or a related field, or an equivalent combination of education, training, and experience.
• A minimum of 4 years of experience delivering services, including: building partnerships and providing advice, internal communications, events, planning, administration, and expertise with related technologies or equivalent.
• Experience in gaming, food & beverage, or a hospitality industry is an asset.
• Experience in a complex, unionized, and multi-location company is an asset.
• People-focused team player who is passionate about making the connection between business strategy and employee experience and building community.
• Skilled at supporting individuals to feel included, safe, and cared for.
• Expert administrator skilled at customer service, organization, business administration, and records management.
• Strong interpersonal and collaboration skills.
• Strong communication skills with the ability to summarize and visualize information in ways that motivate and inspire.
• Ability to manage projects, programs, and events from needs analysis to completion.
• Technical knowledge to effectively administer and support related technologies.
• Knowledge of all applicable human resources legislation.
• General understanding of union environments.
• Detail-oriented.

Who We Are

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario, and Alberta. We employ approximately 7,200 people across our portfolio, featuring numerous gaming options, food and beverage outlets, and hotel rooms. Gateway has been in the gaming and entertainment business in Canada for over thirty years and continues to evolve and expand its offerings, including developing casino and restaurant brands. The Gateway to Your Future starts with us. Gateway celebrates and empowers our team members, who make it all possible. A career with Gateway means working with great people, being recognized for your unique contributions, and having career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs in a dynamic and fun environment. Join us and see what it’s like to be part of a team that values your vision, skill, and energy.