Employee Benefits Specialist

J.D. Irving, Limited; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Employee Benefits Specialist to enhance the benefits support offered to employees. In this dynamic role, you will provide essential education and support throughout the employee life cycle, ensuring continuous improvement in service delivery. Collaborating with a dedicated HR team, you will contribute to a positive employee experience by facilitating benefits education sessions and managing enrollment activities. This position offers a unique opportunity to grow within a culture that values integrity, collaboration, and professional development. If you are eager to make a difference and thrive in a fast-paced environment, this role is perfect for you.

Qualifications

• Post-secondary education in HR or benefits administration preferred.
• Ability to work in a fast-paced environment while delivering excellent service.

Responsibilities

• Provide benefits education and support to employees across the organization.
• Participate in improving effectiveness of education materials and presentations.
• Support annual benefits enrollment activities ensuring timely transactions.

Skills

Customer Service Excellence

Organizational Skills

Time Management

Collaboration

Facilitation Skills

Confidentiality

Bilingual Communication (French)

Education

Post-secondary degree or diploma in Human Resources

Job description

Job Description

As an Employee Benefits Specialist, you provide excellence in benefits support to employees including education throughout the employee life cycle as well as responding to individual inquiries. You will identify and implement improvement opportunities to ensure we are continuously improving our service.

This position is based in our Head Office in Saint John, New Brunswick as part of our Human Resources Shared Services (HRSS) team.

Responsibilities

1. Contribute to a positive experience for benefits education and support for our employees across the JDI organization
2. Provide new enrollment and ongoing education on benefits, virtually and in-person
3. Participate in improving effectiveness of education presentations, materials and process improvement projects
4. Support annual benefits enrollment activities
5. Ensure timely and accurate transactions
6. Work collaboratively with our JDI Human Resources Community

Qualifications

1. Completion of a post-secondary degree or diploma with related experience in benefits or human resources administration preferred
2. Ability to work in a fast-paced changing environment while delivering excellence in customer service
3. Exceptional organizational and time management skills with ability to effectively prioritize workload
4. Eagerness to work in and contribute to a highly collaborative team
5. Ability to facilitate and educate effectively in-person and virtually. Previous experience in adult education or facilitation would be an asset
6. Ability to maintain confidentiality with respect to employees' personal and private information
7. Ability to communicate in French is an asset

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team
Irving Business Services is a vital support function within J.D. Irving, Limited, delivering expertise in essential areas such as Finance, Human Resources, Supply Chain, Health and Safety, Communications, and Legal.

By managing resources, delivering fast and flexible outcomes, and fostering innovation, Irving Business Services plays a critical role in driving operational success and supporting the company’s long-term strategic goals. With a focus on collaboration and continuous improvement, Irving Business Services offers exciting opportunities for growth and development within a leading organization.