Employee Abilities Coordinator - Temporary Assignment (July 2025 - March 2027)

Mohawk College; Hamilton; Hybrid; CAD 77,000 - 97,000; Full time

Job summary

Mohawk College is seeking an Employee Abilities Coordinator for a temporary position overseeing employee medical leaves and accommodations. The role emphasizes claims management, return to work strategies, and improving workplace processes in a hybrid work environment, contributing to a diverse and inclusive college community.

Benefits

Defined Benefit pension plan with employer matching

Professional development opportunities

Discounted athletic facility access

Engagement in wellness events

Qualifications

• Minimum 3 years of related experience in claims management.
• Experience providing attendance management within a large workplace.
• Demonstrated commitment to equity, diversity, and inclusion.

Responsibilities

• Manage Short-Term Disability claims and communicate status updates.
• Develop and implement communication strategies for the abilities program.
• Conduct analysis of program usage statistics.

Skills

Communication

Organizational skills

Problem resolution

Negotiation

Client-service orientation

Education

3-year diploma/degree related to abilities management

NIDMAR certification

Tools

Microsoft Office

Human Resources Management Systems (HRMS)

Job description

Employee Abilities Coordinator - Temporary Assignment (July 2025 - March 2027)

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Employee Abilities Coordinator - Temporary Assignment (July 2025 - March 2027)

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Status: Temporary Assignment (July 2025 - March 2027)

Hours: Monday - Friday, 35 hours/week

Home Campus: Fennell (hybrid work arrangements available)

Rate of Pay: Payband 9 ($77,550 - $96,939 per year plus 4% in lieu of vacation)

Posting Date: May 27th, 2025

Closing Date: June 9th, 2025 at 7:00 pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Job Summary

The Employee Abilities Coordinator manages activities related to Non-occupational and Occupational employee medical leaves and accommodations (short term disability (STD), long term disability (LTD) through a holistic and integrated approach by working with our third-party vendors and administers occupational claims through the Workplace Safety and Insurance Board (WSIB). The incumbent engages in activities/interventions related to accommodations and return to work functions leading to the safe, early and sustainable return to work for employees. The incumbent is also responsible for ensuring employee medical leaves (STD and LTD) and the medical accommodation process are standardized and organized including timely communication to internal partners as needed. The Employee Abilities Coordinator, in conjunction with the Director, Health, Safety and Wellness, is responsible for updating and continuously improving relevant return to work documentation, medical leave forms, internal processes and other related policies.

What You'll Be Doing

Claims Management

• Work in conjunction with the third-party vendor to manage Short-Term Disability (STD) claims and accommodations.
• Communicate STD status updates to internal partners in the context of length of absence, restrictions and limitations in order to manage Early and Safety Return to Work.
• Provide case management for LTD claim files including corresponding with LTD carrier representatives and employee throughout the period of absence to ensure that return to work opportunities are maximized and ensures completion of documentation.
• Manage employee accommodation requests including regular communication for a smooth transition to Early and Safe Return to Work.
• Ensure timely filing and ongoing management of employee Occupational incidents with the Workplace Safety and Insurance Board (WSIB).
• Assisting the Director, HS&W in developing communications, resources, training and education related to abilities management and attendance for internal groups.
• Maintain and continuously improve the Early and Safe Return to Work Program by researching new methods and strategies.
• Creates and maintains abilities management and attendance support programs policies, processes, training and standard operating procedures.
• Communicate with internal partners while maintaining confidentiality, accuracy and integrity of information obtained in the claims management process.
• Ensure continued and timely communication with employees on approved medical leaves and accommodations.
• Facilitates early and safe return to work accommodations for employees in regard to medical evidence and associated restrictions.
• Ensure development of clear temporary/permanent accommodation requests and plans.
• Provides recommendations to managers regarding accommodation approval/denial outcome and communicates decisions to the employee.
• Participate in return to work / attendance management accommodation grievances, as required and may act as a witness at arbitration as needed.
• Develop and implement an effective communication strategy for the abilities program to all levels of management, unions and employees.
  
  

Metrics/Reporting

• Analyses Abilities Management program usage statistics on a quarterly basis to identify emerging issues/concerns for the purpose of implementing proactive support mechanisms and recommendations.
• Create quarterly and annual reports outlining various abilities management metrics to be included on overall HS&W executive summaries.
  
  

Other duties as assigned.

What You'll Bring To The Role

• A minimum of a 3-year diploma/degree related to abilities management.
• NIDMAR certification preferred.
• A minimum of three years of related, progressive work experience, preferably in claims management.
• Must have experience in continuous improvement methods.
• Experience providing attendance management/RTW consultation within a large, multi-union workplace.
• Proven problem resolution and negotiation experience.
• Experience interpreting and applying complex legislation, policy and collective agreement language for effective and consistent service delivery.
• Working knowledge of Workplace Safety and Insurance Act benefits.
• Strong knowledge of related legislation (AODA, Human Rights Code, WSIA, OHSA).
• Working knowledge of Human Resources Management Systems (HRMS).
• Advanced knowledge of Microsoft Office including MS Teams.
• Excellent communication, organizational, analytical and presentation skills.
• Ability to multi-task, work independently with minimal supervision, and set priorities.
• Strong mediation, conflict resolution and negotiating skills.
• Well-developed client-service and interpersonal skills.
• Demonstrated ability to deal effectively with a diverse client population.
• Ability to handle sensitive issues tactfully and confidentially.
• Ability to develop and oversee the maintenance of record-keeping systems, both manual and electronic.
• Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
• The ability to communicate and work effectively with diverse students, employees, and communities.
  
  

What We Offer

• Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
• Access to professional development opportunities.
• Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
• Discounted rate for full-service athletic facility and instructor-led classes.
• Opportunities to engage in wellness events and activities.
  
  

To find out more about working at Mohawk College, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College's commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Higher Education

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