Emergency Mitigation Manager

First Onsite Property Restoration; Edmonton; On-site; CAD 90,000 - 130,000; Full time

Job summary

First Onsite Property Restoration is seeking an Emergency Mitigation Manager to lead emergency response and restoration projects, ensuring safety, efficiency, and high-quality results. You will oversee crews, coordinate equipment and subcontractors, and mentor technicians to deliver timely, transparent updates to clients.

You will work closely with Project Managers, adjusters, and clients, conducting site inspections and ensuring proper drying, deodorization, and safety procedures.

Qualifications

• Minimum 5 years in restoration or emergency industry
• Minimum 2 years of leadership experience managing teams
• Advanced understanding of water remediation per IICRC S-500; psychrometric reporting
• Knowledge of moisture meters, drying sciences, and cleaning agents for loss types
• Demonstrated safe work practices; mentoring capability
• Proficiency with MS Office and field applications
• Strong communication, negotiation, and conflict resolution skills
• Excellent organizational and leadership abilities focused on safety & quality
• Certifications in IICRC and related environmental/building disciplines are assets
• Forklift and asbestos certifications are assets
• Valid driver's license and clean driving record
• On-call schedule participation; phys/ PPE requirements are understood

Responsibilities

• Lead emergency response and restoration projects in coordination with PMs
• Oversee multiple active projects; coordinate crews, subcontractors, and equipment
• Conduct site inspections and ensure proper drying, deodorization setups
• Mentor technicians; lead safety meetings; provide clear direction
• Collaborate with project managers, adjusters, and clients; maintain transparency
• Ensure work adheres to scope, schedule, and safety standards

Skills

Leadership

Project coordination

Communication

Safety compliance

MS Office / tools

Education

IICRC Certifications (WRT, ASD, FSRT, AMRT, OCT)

Environmental Studies/Technician college cert

Tools

Microsoft Office

Mobile devices & field apps

Job description

If you're a natural leader who thrives under pressure and takes pride in helping people recover from disaster, this is the role for you. As an Emergency Mitigation Manager, you'll lead teams through emergency response and restoration projects, ensuring every job runs safely, efficiently, and to the highest quality. Your expertise, organization, and leadership will help clients regain peace of mind while keeping projects moving smoothly from start to finish.

A DAY IN THE LIFE OF AN EMERGENCY MITIGATION MANAGER

As an Emergency Mitigation Manager, you're the go-to expert for all things emergency response. You'll oversee multiple active projects, coordinating crews, subcontractors, and equipment to ensure each job meets scope, schedule, and safety standards. You'll conduct site inspections, manage psychrometric readings, and ensure proper equipment setup for drying and deodorization. You'll mentor and coach technicians, lead safety meetings, and provide clear direction to keep the team focused and effective. Collaboration is key-you'll work closely with Project Managers, adjusters, and clients to solve challenges, update progress, and maintain full transparency. Your leadership ensures every response reflects the company's professionalism, efficiency, and care for the customer.

Qualifications

• Minimum 5 years of experience in the restoration or emergency industry, preferably within the Emergency and Contents division
• Minimum 2 years of leadership experience managing teams, coaching, and developing employees
• Advanced understanding of water remediation procedures consistent with IICRC S-500 Standards, including psychrometric reporting
• Strong knowledge of moisture reading instruments, drying sciences, and cleaning agents for various loss types such as sewage or mold
• Skilled in demolition, tear outs, and safe work practices with the ability to mentor others
• Proficient in Microsoft Office suite, mobile devices, and relevant applications
• Excellent communication, negotiation, and conflict resolution skills
• Strong organizational and leadership abilities with a focus on safety, quality, and efficiency
• College certification in Environmental Studies, Environmental Technician, or related construction or building discipline, an asset
• IICRC Certifications: Water Remediation Technician (WRT), Applied Structural Drying (ASD), Fire and Smoke Restoration Technician (FSRT), Applied Microbial Remediation Technician (AMRT), and Odor Control Technician (OCT) certifications
• Forklift certification, an asset
• Provincial Asbestos certification, preferred
• Valid driver's license and clean driving abstract
• Fit test and other safety certifications
• Includes participation in a rotating on-call schedule
• Ability to complete work activities that may involve material handling, lifting, climbing, and the use of personal protective equipment including respirators, safety footwear, and other required gear

Who We Are

At First Onsite, the work you do every day makes a real impact. You'll help communities rebuild and families recover after unexpected events. We offer competitive pay, comprehensive health and dental benefits, and RRSP matching because we believe in taking care of our people. You'll have opportunities to learn, grow, and build a lasting career across Canada in a culture that values care, collaboration, and doing the right thing. If you thrive in a team environment and want to make a meaningful difference, we'd love to hear from you.

By submitting your application, you consent to the collection, use, disclosure, and storage of your personal information by FirstOnsite Restoration Limited operating as First Onsite Property Restoration ("First Onsite") for purposes related to your application for employment. This includes information gathered during the recruitment and interview process. Your personal information may be shared internally with relevant personnel involved in the hiring process.

First Onsite is committed to handling your personal information in accordance with applicable federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other relevant privacy legislation in your province or territory. If you have questions about how your personal information is handled, or if you wish to request access to your information, please contact our HR Department.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.