Elevator Install and Service Technician

RAM; Edmonton; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Install and Service Technician to join their team in Edmonton. This pivotal role involves installing and servicing elevators and lifts, ensuring customer satisfaction through excellent service. The ideal candidate will have a strong mechanical aptitude, attention to detail, and experience in the field. This position offers a dynamic work environment with opportunities for travel across northern Alberta and beyond. Join a company that values proactive service and continuous improvement, and be part of a team that makes a difference in the lives of customers every day.

Benefits

Casual dress

Dental care

Disability insurance

Extended health care

Life insurance

On-site parking

Paid time off

Vision care

Qualifications

• 5+ years of experience in elevator and lift service and maintenance.
• Strong mechanical skills and attention to detail are critical.
• Valid Class 5 driver's license required.

Responsibilities

• Install and service residential elevators and commercial lifts.
• Provide excellent on-site customer service.
• Promote preventative maintenance plans.

Skills

Elevator and lift service and maintenance

Mechanical skills

Customer service

Attention to detail

Ability to lift up to 75 lbs

Self-motivated and proactive

Education

Class 5 driver’s license

CSTS, First Aid, Fall protection training, WHMIS certifications

Alberta Elevator Constructor Journeyman certificate

Tools

Hand tools

Power tools

Job description

About the role

The Install and Service Technician is responsible for installation and service work for RAM Elevator and Lifts’ product lines. As a customer-facing role, this individual will interact with customers to ensure their needs are met and a high level of customer satisfaction is maintained. The Install and Service Technician will advise customers on both needed and proactive service offerings for installed products. Attention to detail and mechanical aptitude are critical for this position.

This role requires travel to sites across northern Alberta, primarily in the greater Edmonton region. Travel to sites across North America may also be required occasionally to support dealer partners and hybrid markets.

Responsibilities

1. Residential elevator and commercial lift installation, inspections, and service work
2. Perform repairs as needed
3. Provide excellent on-site customer service when interacting with contractors and customers
4. Travel within Alberta to customer sites, including out-of-town trips
5. Promote preventative maintenance plans
6. Identify areas for continuous improvement and collaborate with management to implement solutions

Qualifications

• Clear criminal background check
• Minimum 5 years of experience in elevator and lift service and maintenance
• Alberta Elevator Constructor Journeyman certificate is an asset
• Ability to lift up to 75 lbs multiple times a day
• Familiarity with relevant elevator codes (e.g., CSA B44-13, CSA B355-09) is an asset
• Strong mechanical skills
• Self-motivated and proactive
• High attention to detail and diligence
• Experience with various hand and power tools
• Full Class 5 driver’s license
• Experience towing trailers is an asset
• Clean driver’s abstract
• Must be at least 25 years old to be insured to drive company vehicles
• Valid CSTS, First Aid, Fall protection training, and WHMIS certifications

Job Types : Full-time, Permanent

Salary : $$ per hour

Additional pay : Overtime pay

Benefits :

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule :

• 8-hour day shift
• Monday to Friday

Application questions :

• Do you have experience towing trailers?
• Can you lift up to 75 lbs multiple times a day?
• Are you at least 25 years old to meet insurance requirements?
• Can you provide a clear Criminal Background Check?
• Can you provide a clear driver’s abstract?

Experience :

• At least 5 years of elevator and lift service and maintenance experience (preferred)

Licence / Certification :

• Class 5 driver’s license (preferred)
• Elevator Constructor Journeyman certificate (preferred)