Analyst, IT Infrastructure

Celestica; Newmarket; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an IT Infrastructure Analyst to enhance and maintain their operational environment. This role involves ensuring the reliability and security of infrastructure while providing technical support and troubleshooting. The ideal candidate will have a strong background in Windows OS, networking concepts, and a customer-focused approach. Join a dynamic team dedicated to continuous improvement and innovative solutions in a collaborative work environment, where your contributions will directly impact the company's success.

Qualifications

• 1 to 3 years of related experience in IT roles.
• Strong knowledge of Windows OS and networking concepts.

Responsibilities

• Install, maintain, and upgrade the site's operating environment.
• Troubleshoot problems reported by users and support Web access.

Skills

Customer Service Orientation

Analytical Skills

Troubleshooting Skills

Communication Skills

Windows OS Knowledge

Networking Concepts

Infrastructure Service Management

End-point Security Management

Education

Bachelor's Degree

Job description

Req ID: 126481
Remote Position: No
Region: Americas
Country: Canada
State/Province: Ontario
City: Newmarket

General Overview

Functional Area: Information Technology (ITM)
Career Stream: IT Infrastructure (INFR)
Role: Analyst (ANA)
Job Title: Analyst, IT Infrastructure
Job Code: ANA-ITM-INFR
Job Level: Band 7
Direct/Indirect Indicator: Indirect

Summary

The Analyst, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Provide technical support and perform maintenance
• Perform service monitoring and reporting, with a focus on risk management and compliance
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services

Knowledge/Skills/Competencies

• Strong customer service orientation
• Good analytical, troubleshooting and problem solving skills.
• Good communication (both oral and written) and documentation skills.
• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
• Fundamental knowledge of networking concepts
• Good knowledge of infrastructure service management & diagnostic tools and processes
• Good knowledge of end-point security management tools and processes

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• 1 to 3 years of related experienc;Experience in similar job roles

Typical Education

• Bachelor's Degreeor consideration of an equivalent combination of education and experience.

• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.