RQ09259 - Training Specialist - Senior

Maarut Inc; Golden Horseshoe; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative organization is seeking a skilled Training Developer to create and deliver engaging training programs for Microsoft Dynamics CE and F&O environments. This role involves designing user-centered training materials, conducting interactive sessions for both technical and non-technical users, and ensuring effective knowledge transfer. The ideal candidate will have a strong background in eLearning authoring and a passion for facilitating learning experiences that empower users. Join a forward-thinking team where your expertise will contribute to impactful training initiatives and help shape the future of learning in the organization.

Benefits

Flexible working hours

Professional development opportunities

Health and wellness programs

Remote work options

Team-building activities

Qualifications

• Proven ability to develop and deliver technical training for diverse audiences.
• Experience with eLearning authoring tools and instructional design.

Responsibilities

• Develop and deliver training for Microsoft Dynamics CE & F&O environments.
• Create engaging training content tailored to user needs.

Skills

Technical Training Delivery

eLearning Authoring

Microsoft Dynamics CE & F&O

Content Creation

Facilitation Techniques

Data Interpretation

Education

Bachelor's Degree in Education or related field

Certification in Instructional Design

Tools

Articulate Storyline

Camtasia

Vyond

MS Office Suite

Job description

Scope

• Develop and deliver training for CE &FO configured environment
  
• Provides Microsoft Dynamics CE – F&O application and product training to both technical and non-technical users
  
• Creating content in various formats that serves users with the information that they need to support training and change management
  
• Design content to follow standards for inclusive, plain language user-centred design
  
• Develops, designs and delivers training material to both technical and non-technical users
  

Assignment Deliverables

• Training Needs Assessment, Analysis and Planning
  
• Training Design, Development and Delivery
  
• Designing viable approaches to integrate self-paced and instructor-led training with the Training Sandbox (environment)
  
• Deliver system (e.g., feature) demos to business users
  
• Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc.
  
  

Requirements

Mandatory Requirements

• The ability to demonstrate practical knowledge, experience delivering technical training.
  
• eLearning authoring (instructional design and development)
  
  

Desired Skills and Experience

• Demonstrated experience delivering IT training
  
• Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more.
  
• Well-versed in facilitation techniques and approaches to distil technical information for non-technical business users.
  
• Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations
  
• Ability and experience in interpreting data and technical documentation for the design and development of training material
  
• Ability to develop role-based training for a various business users within an organization
  
• Extensive knowledge in learning measurement and evaluation including administering competency-based assessments
  
• Familiar with AODA requirements for both interactive e-learning and written manuals.
  

Resumes Evaluation/Criteria:

Criteria 1: Training Development and Delivery Skills - 40 Points

• Develop and deliver training for CE & F&O configured environment. Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments, ensuring effective knowledge transfer.
  
• Provides Microsoft Dynamics CE – F&O application and product training to both technical and non-technical users. Extensive experience in delivering training that caters to diverse audiences, ensuring comprehensive understanding of application functionalities.
  
• Creating content in various formats that serves users with the information they need to support training and change management. Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.
  

Criteria 2: Technical and Content Creation Skills - 30 Points

• Experience with designing and delivering Microsoft Dynamics-based training courses with authoring tools including Articulate Storyline and Rise; Camtasia, Vyond, MS Office Suite and more. Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamics-based training courses.
  
• Designing storyboards and developing digital training content from a variety of sources including business processes, system test cases, workflows, etc. Expertise in storyboard design and digital content development using diverse sources.
  
• Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.
  
• Familiar with AODA requirements for both interactive e-learning and written manuals: Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.
  

Criteria 3: Communication and Facilitation Skills - 20 Points

• Design content to follow standards for inclusive, plain language user-centered design: Expertise in designing content that adheres to inclusive, plain language principles.
  
• Well-versed in facilitation techniques and approaches to distill technical information for non-technical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
  
• Skilled at leading synchronous, interactive and engaging virtual training sessions in organizations. Ability to conduct engaging and interactive virtual training sessions.
  

Criteria 4: Practical Experience and Application - 10 Points

• Some experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in real-world business contexts.
  
• The ability to demonstrate practical knowledge, experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).
  

Knowledge Transfer

What needs to be KT

• Storyboards
  
• Authoring tool including all source and project files
  

To whom

• Managers/Project Manager/Team Members
  

When

• 1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc
  

Must haves

• The ability to demonstrate practical knowledge, experience delivering technical training
  
• eLearning authoring (instructional design and development)