Retail Customer Service and Operation Coordinator Full Time Winners-Portland Street

Winners; Dartmouth; On-site; Full time

Job summary

Join a leading off-price retailer as an Associate at WINNERS in Dartmouth, NS. Engage with customers, handle transactions, and merchandise displays in a dynamic environment. Enjoy a culture of inclusion, growth opportunities, and a supportive team. Ideal for those with retail experience who excel in customer service and communication.

Benefits

Merchandise discount for associates and family

Dedicated training and on-the-job resources

Associate and Family Assistance Program

Qualifications

• 1-2 years of relevant experience; retail or service industry experience preferred.
• Excellent problem-solving and communication skills.

Responsibilities

• Support a culture of high-quality customer service.
• Train and develop associates on merchandise presentation.
• Enhance the shopping experience by coordinating merchandise movement.

Skills

Customer Service

Communication

Problem Solving

Education

High School diploma or equivalent

Job description

Winners

At TJX Canada, every day offers new opportunities for growth, exploration, and achievement. Join our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls—you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Here at TJX Canada, we are an equal opportunity employer committed to inclusion and accommodation for all individuals.

Job Description:

The opportunity

Our Associates bring our business to life. Working in our stores, you'll engage with customers and work with exciting products daily. From handling transactions to merchandising displays, your contributions will drive our success. If you're passionate about working with others and thrive in a dynamic, fast-paced environment, this role could be perfect for you!

What you'll discover

Eligible Associates can look forward to:

• An inclusive culture
• Dedicated training and on-the-job resources to enhance your development
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you'll do

There's a variety of tasks you will contribute to, including Merchandise Processing, Visual Merchandising, and Customer Service. Key responsibilities include:

• Supporting a culture of high-quality customer service by maintaining operational standards, providing clear communication, and training Associates on policies and procedures.
• Planning, prioritizing tasks, and providing direction to Associates in collaboration with management.
• Training and developing associates on merchandise presentation and customer service excellence, fostering collaboration and continuous improvement.
• Enhancing the shopping experience by coordinating merchandise movement, ensuring the sales floor is visually appealing and aligned with presentation standards.
• Contributing to sales and trends by creating inspirational displays in high-impact areas, promoting the store's fashion, brand, and value strategy through dynamic feature changes.
• For more details, click HERE.

What you'll need

To start your career with us, you'll have:

• 1-2 years of relevant experience; retail or service industry experience preferred
• High School diploma or equivalent
• Excellent problem-solving and communication skills, including verbal, written, and active listening
• Exceptional Customer Service skills, with the ability to identify customer and associate needs, and strong technical knowledge of register operations
• The ability to set up and maintain a warehouse environment

Additional Information: Candidates aged 18 and over will undergo a criminal record check as part of the hiring process.

Address: 650 Portland Street

Location: WINNERS Store 0235 Dartmouth NS

Hourly range: $17.70-$22.13/hour. This range reflects the expected hiring range and may vary based on skills, experience, and local labor market demands.