Ground Support

Northwest Employment Works; Northwestern Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in Northwestern Ontario is seeking a dedicated individual for logistical ground support. The role involves customer service, cargo acceptance, and maintaining freight records. Ideal candidates will have strong communication skills and attention to detail. Join a team that values efficiency and teamwork!

Qualifications

• Previous shipping and receiving experience is an asset.
• Able to lift up to 40lbs.

Responsibilities

• Provide logistical ground support to air crews and cargo acceptances.
• Maintain accurate records of all incoming and outgoing freight.
• Perform customer service duties including accepting cargo and providing quotes.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

Education

High School Diploma

Tools

Excel

Material Handling Equipment

Job description

Under the direction of the Base Manager, you will be primarily responsible for offering logistical ground support to air crews and cargo acceptances. Additional assignments will also include general labor duties, loading and offloading aircraft, general housekeeping, data entry, and other duties as assigned by management.

Key Responsibilities :

• Ensure excellent customer services when handling customer calls / inquiries; accepting cargo; collecting payment; providing quotes and in any other customer situation
• Contact customers regarding incoming freight, required purchase orders or monies due in a professional and courteous manner
• Accurately produces all freight loads for company aircraft according to the prescribed aircraft weight and balance prior to scheduled departure times
• Maintain accurate records of all incoming and outgoing freight
• Accurately enter all incoming freight into Skyline
• Cargo acceptance and inventory control
• Complete Daily Cash Outs and any other required paperwork
• Follow company policies and procedures when accepting dangerous goods
• Perform and uphold North Star’s Customer Service Standards to both internal and external customers
• Any other related duties as assigned

What We Are Looking for :

• High school diploma or equivalent is an asset
• Previous shipping and receiving experience is an asset
• Demonstrated ability to operate material handling equipment including forklift truck
• Knowledge of filling out waybills is an asset
• Able to communicate both verbally and in writing
• Basic mathematical skills
• Able to work efficiently as a part of a team as well as independently
• Computer literacy, including working skills of Excel and e-mail
• Attention to detail in all areas of work.
• Excellent organizational, time management and prioritizing skills
• Hold a drivers license
• Ability to communicate in Oji-Cree or Ojibway is an asset
• Ability to lift up to 40lbs

For more information on this job posting, please see the following link.

North Star Air Ltd. – Career

J-18808-Ljbffr

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