Manager, Transportation

gategroup - Operational; Vancouver; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate Operations Manager to lead their Transportation Team in a dynamic Flight Kitchen environment. This role offers the chance to make a significant impact by overseeing a large team of drivers while ensuring safety, efficiency, and compliance with industry regulations. With a focus on continuous improvement and team culture, you will engage with staff at all levels to drive performance and operational success. If you're ready to take your career to the next level in a fast-paced, supportive environment, this opportunity is perfect for you.

Qualifications

• 5+ years of Operations Management experience in a fast-paced environment.
• Proven strong leadership and analytical skills required.

Responsibilities

• Oversee the Transportation Team and ensure safety and compliance.
• Manage labour planning and performance for operational efficiency.

Skills

Leadership Skills

Analytical Skills

Problem-Solving Skills

Labour Planning

Communication Skills

Education

Professional qualifications in operations/logistics

Tools

MS Excel

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

We are looking for someone with a passion for Operations Leadership for a position in our Vancouver Flight Kitchen. If you have strong leadership skills and labour planning experience, this is an opportunity to take your career to the next level. Reporting to the General Manager, the Transportation Manager oversees the operations of our Transportation Team which is comprised of over 100 Drivers that work in an extremely time sensitive industry. You will be working with the team to ensure our goals around safety, security, on-time performance, and efficiency are met. We are a 24hr/day, 7 days per week operation.

Essential Duties and Responsibilities:

1. Responsible for safety, security, quality, and compliance with airline customer & regulatory requirements as well as company policies and procedures.
2. Conducts audits to validate compliance.
3. Develops, recommends, and implements short- and long-term goals for the Transportation Department.
4. Actively engages with Supervisors, Team Leads, and front-line employees to drive performance, development, retention, and create a team culture within the department.
5. Works with leadership on process improvements that will benefit the organization.
6. Oversees or is personally involved in interviewing, and hiring new employees, performance management, directing the training and development of staff, and carrying out corrective action.
7. Ensures employees new to the job or department receive adequate training including operational procedures, health and safety requirements, and Company rules and regulations.
8. Ensures employees are managed within the collective agreement.
9. Actively manages labour throughout the entire cycle (forecast, plan, execution, follow-up, and reporting including vacation scheduling) to ensure operational needs and budgets are met or exceeded.
10. Fulfills all duties related to Health and Safety including taking an active leadership role in H&S committee.
11. Develops action plans to reduce accidents and days lost (W.C.B.).
12. Supports modified work plans as necessary, communicates plans to supervisors, and ensures adherence by both employee and supervisors.
13. Ensures all Food Safety related SOPs are followed.
14. Investigates and resolves any service deficiencies and/or accidents/incidents involving the Transportation Department and reports out as appropriate in a timely manner.
15. Ensures all employee time punch details are accurate and submitted to payroll on a timely basis.
16. Responsible for ensuring the fleet is maintained to company standards within budget, including regular interior and exterior cleaning.

Education:

• Professional qualifications in operations/logistics an asset.

Work Experience:

• Must have a minimum of 5 years of Operations Management experience in a fast-paced environment.
• Advanced labour planning experience an asset.
• Previous experience in a highly regulated environment an asset.
• Previous experience managing a large commercial fleet an asset.

Job Skills:

• Must have proven strong and effective leadership skills.
• Superior analytical and problem-solving skills.
• Solid PC skills including MS Excel.

Communication Skills:

• Excellent communication skills, both written and oral.

In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through a criminal background check and driver’s abstract check.

If you want to be part of a team that helps make travel and culinary memories, join us!