Service Engineer

The candidate application data is kept on the career site servers and sent en-mass back to the Workday tenant when the user clicks submit on the last step. Once the user hits submit, we make POST requests with that data to multiple REST end-points sending the job application back to the Workday tenant. The system will clear out / time out after 60 minutes of inactivity (for records that were not submitted back to Workday).

Are you a professional looking to expand your career with an industry front runner in the Sarnia, Ontario region?

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

As a Service Engineer, you will be responsible to provide advisory services to customers and/or third party contractors on existing and/or newly acquired equipment and components.

In this role you will:

1. Provide assistance for the installation, commissioning, troubleshooting, and repairs of any equipment and components both on-site at customer locations or in the manufacturing facility.
2. Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers’ requirements.
3. Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
4. Communicate with internal teams on project status, readiness, and/or issues that are resolved as part of QHSE.
5. Train customer staff to maintain and repair the equipment, to ensure knowledge is transferred.
6. Conduct audits at customer sites to record and analyze process improvement opportunities.

Work complexity and business impact:

Work independently to complete given tasks and activities while also providing updates to internal teams when necessary. The role is responsible for solving daily basic technical service issues. The job is mainly performed according to defined processes or work methods. Domestic travel within Canada is required and estimated at 50%. Typical minimum relevant experience required: 3 years.

Expectations: The incumbent must meet one of these requirements:

1. 3+ Years of experience in the field with instrumentation, gas chromatographs, sample conditioning systems, and/or continuous gas analyzers.
2. A technical school diploma in instrumentation or Applied Sciences.
3. A University or Collegial Degree in electronics, electro-mechanics, or instrumentation.

To be successful in this role, you must be self-motivated, maintain good communication with customers and colleagues, while showcasing your experience in analytical instrumentation, electronics, and/or instrumentation with a strong work ethic.

This position requires a valid driver’s license. The position will be primarily in the Sarnia, Ontario region.

We offer: A challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Please note that any offer of employment is contingent upon a background check.

Additional Information: Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online.

When everything works together: Valmet is where the best talent from a wide variety of backgrounds comes together. With 14,000 professionals around the world, we are the leading global developer and supplier of technologies, automation, and services for the pulp, paper, and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. Join the team! www.valmet.com/careers

We aim to become the global champion in serving our customers. Our more than 19,000 professionals work close to our customers and are committed to improving our customers’ performance – every day.

The company has over 220 years of industrial history and a strong track record in continuous improvement and renewal. Valmet’s net sales in 2023 were approximately EUR 5.5 billion. Valmet’s shares are listed on the Nasdaq Helsinki and the head office is in Espoo, Finland.

To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.