Front End Associate Part-time (Spring Hire)

The Home Depot; Northwestern Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Front-End Associate to enhance customer satisfaction and manage transactions efficiently. The role involves greeting customers, processing transactions, and maintaining safety protocols in a dynamic work environment. Ideal candidates will have strong interpersonal skills and previous cash handling experience.

Qualifications

• 1 to 2 years retail or cash handling experience is an asset.

Responsibilities

• Ensure customer satisfaction by engaging during transactions and minimizing wait times.
• Follow safety and loss prevention policies and procedures.
• Communicate effectively and prioritize customer needs.

Skills

Interpersonal skills

Cash handling

Education

High school diploma or equivalent

Job description

Job Description for Front-End Associate at The Home Depot

Join The Home Depot and be yourself while contributing to something bigger.

Position Overview:

Front-end associates proactively direct customers to open registers and support them at assisted check-outs throughout the store. They excel at processing transactions accurately and efficiently by executing our GET checkout process.

Key Responsibilities:

• Ensures Customer Satisfaction: Using the GET Involved approach, greet each customer, engage during transactions, and thank them for their business. Demonstrate product knowledge and suggest suitable services such as Credit, Extended Warranty, Tool Rental, and Pro Services. Treat all customers and associates sincerely and minimize wait times.
• Maintains Safety, Security, and Shrink Mitigation: Follow all safety and loss prevention policies and procedures. Implement processes designed to mitigate shrink and protect assets.
• Effective Communication and Customer Focus: Communicate effectively and prioritize customer needs.

Skills:

• Interpersonal skills
• Cash handling

Management and Work Details:

• Direct Manager: Front End Supervisor
• Travel Requirements: None
• Physical Requirements: Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Work Conditions:

• Flexible schedule including evenings and weekends
• Warehouse environment that may be dusty and noisy
• Open doors causing drafts and temperature changes

Minimum Education and Experience:

• High school diploma or equivalent
• 1 to 2 years retail or cash handling experience is an asset