Full-Time Sales Lead (Robson Street)

SWATCH GROUP; British Columbia; On-site; Full time

Job summary

An established industry player is seeking a dynamic Sales Lead to drive sales and enhance customer experiences. In this full-time role, you'll lead a team, ensuring they meet performance goals while delivering exceptional service. Your responsibilities will include coaching associates, managing daily operations, and maintaining visual merchandising standards. With a focus on creativity and problem-solving, you'll thrive in a fast-paced environment. If you're passionate about sales and enjoy working collaboratively, this opportunity is perfect for you!

Benefits

Health benefits including dental and vision coverage

Life insurance

RRSP contributions with company match

Company Discount

Qualifications

• At least 2 years of retail sales experience, preferably in fashion or accessories.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Lead by example to deliver outstanding customer service and coach the team.
• Support store management in daily operations and ensure compliance.

Skills

Customer Service

Sales Generation

Communication Skills

Relationship Building

Problem-Solving

Self-Starter

Tools

MS Office

POS Systems

Job description

The company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job description

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $19.40 per hour plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage.
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
• Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
• Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand's image.
• Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.

Employment Status:
Full-Time, Minimum 35 hours per week on average. Full-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 35 hours a week, certain holidays and blackout dates.

Working Conditions:
Work is performed with moderate physical effort and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as significant focus when completing paperwork, cash management or using the POS.

Profile:

• Availability to work opening and closing shifts; flexible hours including weekends and holidays.
• Available for full-time work, minimum 35 hours per week.
• Strong communication skills (verbal & written), including strong relationship building skills.
• Must be a self-starter who works well independently and in team environments.
• Ability to communicate in a clear, concise and understandable manner.
• Results oriented with a high level of energy and enthusiasm.
• Passion for sales and working in a fast-paced environment.

Professional requirements:

• At least 2 years retail sales experience, preferably in fashion and/or accessories.
• Intermediate computer skills with working knowledge of MS Office.
• Experience working with POS systems.