Agent, Financial Services

Desjardins Group; Drummondville; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

Desjardins Group is seeking an agent for financial services in the Centre-du-Québec region. The role involves supporting clients, providing excellent customer service, and collaborating with finance advisors. Competitive salary, flexible vacation, and a defined benefit pension plan are offered, along with training opportunities for career development.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Responsibilities

• Support members by informing them about applications and tools for transactions.
• Welcome members and ascertain their needs, directing them appropriately.
• Collaborate with personal finance advisors to enhance service.

Job description

Several opportunities are currently available in the Centre-du-Québec region.

As an agent, financial services, you're attentive to the needs of our members and clients. You look for ways to support their financial well-being in every situation. You provide excellent customer service and high-quality financial solutions tailored to their needs. More specifically, you will be required to:

1. Support members and clients by informing them about existing applications and technological tools that can help them perform transactions and operations independently.

2. Welcome members and customers warmly and courteously, quickly ascertain their needs, and direct them to the appropriate individuals or alternative distribution channels.

3. Collaborate with personal finance advisors to enhance the service offered to members.

What we offer*

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan providing predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

Regardless of your experience or education, if you've always wanted to work in the financial services industry, send us your application. Our recruiters will contact you to find the job best suited to your career goals. The Desjardins Cooperative Institute (DCI) offers a unique opportunity to receive training for a career aligned with your skills, goals, and education.

#LI-Hybrid

At Desjardins, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing individuals for who they are, learning from differences, embracing uniqueness, and fostering a positive workplace for all. We have zero tolerance for discrimination of any kind. Our teams should reflect the diversity of the members, clients, and communities we serve.

If there's anything we can do to make the recruitment process or the job application more accessible, please let us know. We can provide accommodations at any stage of the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)