Deal Desk Coordinator

Liferaft; Halifax; Remote; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Deal Desk Coordinator to establish and enhance the deal desk function. This pivotal role involves collaborating with Sales, Legal, and Finance to optimize deal workflows and ensure compliance. The successful candidate will leverage their experience in Sales Operations, focusing on contract reviews and cross-functional partnerships to accelerate deal closure. With a commitment to fostering a diverse and inclusive environment, this role offers the chance to make a meaningful impact while enjoying flexible work options and a supportive team culture.

Benefits

Competitive compensation and benefits

Investment in personal and professional growth

Remote work options with flexible hours

Flexible time off—minimum of 15 days/year

$750 yearly lifestyle subsidy

Diversity & Inclusion Committee

Work-life balance initiatives

Qualifications

• 3-5 years in Deal Desk or Sales Operations, preferably in B2B SaaS.
• Experience with legal agreements like MSAs and SOWs is a plus.

Responsibilities

• Build and own the Deal Desk function, ensuring compliance and efficiency.
• Coordinate with Sales, Legal, and Finance to streamline deal processes.

Skills

Deal Desk Operations

Sales Operations

Contract Review

Cross-functional Collaboration

Attention to Detail

Problem-solving

Communication Skills

Process Optimization

Education

Degree in Finance or Legal

Tools

Salesforce

CPQ Tools

Job description

We are hiring our first Deal Desk Coordinator to build and support this function from the ground up. This is a highly autonomous and strategic role, and the successful applicant will play a critical role in accelerating deal velocity for both new and existing business, improving contract execution workflows, and ensuring we maintain commercial compliance across all deals.

As the operational connector between Sales, Customer Success, Legal, Finance, and RevOps, you'll help enforce pricing policies, streamline approvals, and support the efficient closure of complex enterprise deals.

What You'll Do

1. Build & Own the Deal Desk Function: Design and implement scalable processes to manage deal review, approvals, and quote-to-contract workflows.
2. Assist sales and CS teams: Support deal structuring, quoting, and approvals to ensure smooth execution and compliance.
3. Contract review: Evaluate all contracts for completeness, accuracy, and adherence to policies.
4. Legal review support: Perform initial review of MSAs, SOWs, and basic contract terms to identify non-standard language and escalate to Legal as necessary.
5. Coordinate with procurement: Help bring late-stage deals over the finish line.
6. Ensure compliance: Follow internal deal approval processes, document approvals, and highlight deviations.
7. Pricing and legal guardrails: Support consistent application across all deals.
8. Cross-functional partnership: Work closely with Sales, Legal, Finance, and RevOps to ensure deal velocity and policy adherence.
9. Continuous improvement: Identify gaps, reduce deal friction, and improve turnaround times for approvals and contract execution.
10. Process optimization: Seek ways to make policies and workflows more efficient.

Requirements

1. 3-5 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or Commercial Operations role—preferably within a B2B SaaS or enterprise sales environment.
2. Degree and/or Professional designation (Legal, Finance) is advantageous.
3. Experience reviewing legal agreements, including SaaS contracts such as MSAs and SOWs.
4. Experience managing cross-functional deal/contract processes across Sales, Finance, and Legal.
5. Hands-on experience with Salesforce or similar CRM; familiarity with CPQ tools is a plus.
6. Strong attention to detail, operational rigor, and proactive problem-solving skills.
7. Effective communication skills, organizational ability, and capacity to handle multiple priorities.
8. Process-minded with a talent for simplifying complex workflows and building scalable systems.

Benefits

We pride ourselves on our innovative spirit and dedication to solving new challenges related to open source data. Liferaft provides a threat intelligence and investigations platform to global corporate security teams, helping identify, track, and validate issues from open source channels—including the surface web, Deep web, and Dark web—related to executive safety, fraud prevention, and asset & infrastructure protection. Our technology helps keep companies, their employees, and operations safe, making a meaningful impact worldwide.

Our diverse team is core to our success. We foster a collaborative, innovative, and fun culture where individual differences are valued and talents utilized.

What We Offer

• Competitive compensation and benefits
• Investment in personal and professional growth
• Remote work options with flexible hours
• Flexible time off—minimum of 15 days/year with no cap beyond!
• $750 yearly lifestyle subsidy
• Diversity & Inclusion Committee
• An authentic, engaged team that values work-life balance

We are committed to building a company that future generations can be proud of. Diversity at Liferaft means creating a workplace where individual differences are recognized, appreciated, and respected, enabling each person to fully develop and utilize their talents. We welcome all qualified applicants regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other protected characteristic.