Program Support Officer - FSCS - FT Support

Humber College; Golden Horseshoe; On-site; Full time

Job summary

Join a leading polytechnic institution as a Program Support Officer, where you will provide essential administrative support to enhance the learning environment. Collaborate with professors and students to ensure effective program delivery and contribute to a diverse and inclusive educational community.

Benefits

Diverse and supportive team

Tools and technology for success

Qualifications

• Minimum 3 years of practical work experience in office operations.
• Experience with compiling and analyzing research-based data.

Responsibilities

• Provide administrative support for Academic Leadership.
• Coordinate projects and ensure deadlines are met.

Skills

Time Management

Interpersonal Skills

Communication

Education

3-year diploma or degree in Business Administration, Education, Communications, Human Resources

Tools

Microsoft Office

Adobe Acrobat

Learning Management Systems

Job description

Job Description - Program Support Officer - FSCS - FT Support (32868)

Program Support Officer - FSCS - FT Support - ( 32868 )

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Position Title : Program Support Officer

Status : FT Support

Faculty / Department : Faculty of Social & Community Services

Campus / Location : Lakeshore Campus

Payband : FT Support - G

Salary Range : $33.55 - $38.88

Starting Salary : $33.55

Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About the Faculty of Social and Community Services at Humber :

The Faculty of Social and Community Services (FSCS) is committed to sharing knowledge and experience with students to help them become skilled, adaptable, compassionate and career ready graduates. Our faculty experts reinforce excellence, and a commitment to social justice, as students learn to work across a range of careers in the social, community and justice sectors.

About the Program Support Officer Role :

The incumbent will provide direct, confidential, proactive, and efficient administrative support for Academic Leadership in the Faculty of Social and Community Services (FSCS).

Responsibilities include, but are not limited to :

• Providing a comprehensive range of support services to the professors, program coordinators (PCs), external stakeholders, and students.
• Administrative, program, financial, human resources, communications, and inter-departmental support.
• Act as a resource to professors, PCs, administrators, and students on the application of the Polytechnic's academic policies and procedures.
• Providing project coordination, scheduling, and logistical support for program / service delivery, working with multiple team members and program partners, and ensuring deadlines are met.
• It is expected that the incumbent will continue to develop opportunities that directly impact the learning environment. The volume and diversity of students, professors, education trainers, and industry partners encountered enhances the customer service requirements of this role. Candidate must be able to display the FSCS values : Inclusion, Compassion, Integrity, Self Awareness, and Respect.

About You :

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading :

Education

The successful candidate will possess a 3-year diploma or degree from a recognized college or university in Business Administration, Education, Communications, Human Resources, or equivalent.

Experience / Skills

A minimum of three (3) years of practical work experience which demonstrates familiarity with general office operations and procedures is required. In addition, the successful candidate will demonstrate :

• Experience with compiling and analyzing research-based data from various sources, producing reports, and identifying trends from data to develop solutions and strategies
• Experience with proofreading communications and a variety of communication platforms
• Experience with supporting academic program delivery
• Ability to interpret policies and procedures
• Experience supporting special events
• Proficiency with a range of computer programs including Microsoft Office (Word, Excel, Outlook, Teams, and PowerPoint), Adobe Acrobat, and Learning Management Systems (Banner)
• Excellent time management and multitasking skills
• Proven ability to work independently on assigned tasks with minimal supervision
• Excellent interpersonal skills with an ability to work in a team environment
• Ability to use a range of office equipment - phone, photocopier, printer, and troubleshoot technical minor problems
• Excellent verbal and written communications skills

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([emailprotected] ).

Position Type FT Support

Payband G

Minimum Salary

Minimum Salary

33.55

Maximum Salary

Maximum Salary

38.88

Work Locations

Lakeshore Campus

3199 Lakeshore Blvd. West

Etobicoke M8V 1K8

Job Family

Job Family

Community Service

Deadline to Apply May 11, 2025

Job Posting

Job Posting

4 / 22 / 25

Department Faculty of Social and Community Services

J-18808-Ljbffr

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