Project desk/LBM

J.D. Irving, Limited; Tracadie-Sheila; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company is seeking Project Desk Associates to engage with customers, understand their needs, and assist in planning construction and renovation projects. This fast-paced role requires strong sales skills, problem-solving abilities, and excellent communication. Bilingual candidates are preferred.

Qualifications

• Strong foundation in sales and customer service.
• Ability to manage multiple projects and achieve sales objectives.

Responsibilities

• Drive sales by engaging customers and suggesting suitable solutions.
• Prepare quotes and follow up with customers.
• Maintain high standards of safety and customer service.

Skills

Sales

Customer Service

Problem Solving

Communication

Teamwork

Bilingual (French and English)

Tools

Microsoft Office

Job description

Project Desk Associates are sales professionals who partner with customers to understand their needs and assist in planning construction and renovation projects. As knowledgeable sales professionals, project sales representatives can make recommendations that solve customers’ problems. This is a fast-paced and engaging role.

Qualifications

1. A strong foundation in sales and customer service
2. Ability to solve problems and work with minimal supervision
3. Excellent communication skills and being a team player
4. Confident, persuasive, energetic, and self-motivated
5. Ability to manage multiple projects, meet deadlines, and achieve sales objectives
6. Proficiency in Microsoft Office and willingness to learn new software
7. Knowledge of building materials and the construction process (asset)
8. Ability to develop trusting relationships with new and existing customers through quality customer service
9. Bilingual in French and English

Responsibilities

1. Drive sales by engaging customers, suggestive selling, and sharing product knowledge
2. Understand customer needs and guide them to suitable solutions for their projects
3. Keep updated on current sales, promotions, and market conditions
4. Take initiative and confidently manage customer interactions
5. Prepare quotes, material lists, and follow up with customers
6. Maintain high standards of safety and customer service
7. Resolve customer challenges efficiently and effectively
8. Continuously learn about products and market trends