shift supervisor - Store# 29915, BLOOR AND WEST MALL

Starbucks Corp.; Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

Join a leading company as a Shift Supervisor, where you'll assist in daily operations, lead a team, and ensure exceptional customer service. You'll promote company culture, maintain store standards, and train new team members in a supportive environment.

Qualifications

• Customer service experience in retail or restaurant settings.
• Ability to lead and direct others, learn quickly, and communicate effectively.

Responsibilities

• Assisting the store manager in daily operations.
• Leading the team to deliver exceptional customer service.
• Training new partners and providing performance feedback.

Skills

Customer Service

Leadership

Communication

Teamwork

Job description

Shift Supervisor - Store# 29915, Bloor and West Mall

Join us as a Shift Supervisor at Starbucks in Store# 29915, Bloor and West Mall. This role involves assisting the store manager in daily operations, leading the team to deliver exceptional customer service, and maintaining store standards.

Responsibilities include :

• Promoting Starbucks' culture, values, and mission with integrity and honesty.
• Maintaining composure during busy times and providing a positive example for the team.
• Evaluating customer and store needs proactively.
• Communicating effectively with the team and store management.
• Training new partners and providing performance feedback.
• Fostering a positive team environment and recognizing achievements.
• Delivering legendary customer service and responding to customer needs.
• Organizing opening and closing duties, following safety and operational policies.
• Ensuring proper cash handling and sanitation standards.
• Maintaining punctuality and attendance.
• Providing quality products consistently and adhering to health guidelines.
• Using organizational tools to achieve operational excellence.

Required Experience and Skills :

• Customer service experience in retail or restaurant settings.
• Ability to lead and direct others, learn quickly, and communicate effectively.
• Strong interpersonal skills and teamwork orientation.

Starbucks is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities. Qualified applicants with criminal histories will be considered in accordance with applicable laws. For accommodations, contact us at [emailprotected] .