Utility Worker - Seeking Casual Relief Candidates

Req ID: 197242
Location: Various Site and Community-Based Locations Throughout Central Zone
Department: Nutrition and Food Services
Type of Employment: Casual Casual Relief (3%)
Support Position

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

We are currently seeking dedicated individuals to join our team as Utility Workers. As a Utility Worker with Nutrition and Food Services, you will play a vital role in supporting the efficient operation of our healthcare facilities and contributing to the delivery of exceptional patient care.

The Nutrition and Food Services Utility Worker works in the patient and retail food service setting. Reporting to the Manager / Food Service Supervisor, the Utility Worker may be responsible for preparing and serving meals and supplies to patients, residents, Veteran’s, staff, families, and customers. Additionally, they are responsible for cleaning and sanitizing patient trays, related equipment, and workplaces. The Utility Worker supports safe food handling procedures and provides overall service excellence.

Key Work Activities: Percentages of time allocated in the Key Work Activities are dependent upon the site and role they fulfill.

Responsibilities include but are not limited to:

PATIENT MEAL SELECTIONS (CUSTOMER SERVICE)

Answering patient phone calls and entering meal selections on a computer as applicable.

Visiting patients in their room and entering meal selections on an electronic tablet.

PRODUCT/FOOD PREPARATION/ASSEMBLY AND SERVICE

Assemble, portion, and serve patient, and visitor meals.

Portion and assemble nourishments, special feedings, beverages, menu items, prepare “mix & serve” menu items.

Salad and sandwich preparation.

DELIVERY AND COLLECTION

Delivery and distribution of selective menus and patient meals.

Delivery of nourishments, supplies (food and non-food).

Collection of soiled patient trays.

FOOD HANDLING

Participating in receiving and storing supplies (food and non-food) using First In First Out (FIFO).

Receive and interpret patient diet/meal orders; confirm patient meal requirements.

Inventory management.

MENU DUTIES

Generate and print menus, reports, tallies and labels.

Printing Meditech/STAR report and comparing to CBORD/ Vision reports.

FOOD SAFETY AND SANITATION

Clean and sanitize dishes, utensils, equipment, and work area.

Maintain basic work area safety and sanitation.

Safe food handling and hygiene.

Proper hand hygiene, food storage cleanliness/ appropriate temperatures, sanitation, cross-contamination prevention, control time and temperature, etc.

About You

We would love to hear from you if you have the following:

• Grade 12/GED or equivalent
  • Or demonstrated skills and/or relevant work experience, equivalency must be clearly stated in your cover letter and resume
  • Demonstrated competency in English and basic Math
• Restaurant experience is considered an asset
• Customer Service Skills considered an asset
• Ability to work as part of a team to provide services and achieve departmental and/or organizational goals
• Ability to perform duties within expected timeframes and standards of accuracy
• Ability to communicate effectively while demonstrating civility and respect
• Competencies in other languages an asset, French preferred
• Frequent physical demands include extensive standing and walking, bending, lifting (maximum of 35- 40lbs), pulling and pushing, and transferring/transporting equipment.

Pot Room requires the following (only for employees working in the Pot Room)

• Special footwear may be required for some food service areas – employer will reimburse for cost of safety shoes up to amount noted in Collective Agreement
• Heavy lifting (i.e. large industrial bake/cook ware mixing bowls)
• Physically demanding, repetitive tasks
• Working independently

What We Offer

• Competitive compensation
• Employee discounts with dozens of corporate partners, including on travel, retail, food and more!
• Variety of available shifts
• Continuous education and support
• Opportunity for advancement within the organization

Compensation and Benefits

• Hourly wages starting at $19.26 - $20.02 hourly
• 11% in lieu of benefits and vacation
• Casual Relief 3%
• Shifts can include day, evening, night, weekends, and holidays

Once You've Applied

Thank you for your interest in this position. A member of the hiring team will review your application and reach out to selected applicants to explore whether your qualifications and skills match an opportunity.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

If you have any questions or would like more information on our opportunities, please contact us at recruitment.services-nsha@nshealth.ca.

Nova Scotia Health’s Employee Career Advice (ECA) Program supports internal employees in their career development and progression with résumé-building, interview skill development, resources and advice for optimizing job searches, and more. Employees can book a one-on-one meeting or view upcoming workshops on the ECA Intranet page or via email at employeecareeradvice@nshealth.ca.