manager, airport services

Execaire Aviation; Dorval; On-site; CAD 90,000 - 120,000; Full time

Job summary

Execaire Aviation, Canada's premier private jet company, seeks a Head of Aviation Ground Operations to manage ground operations at its YUL facilities. This permanent, full-time role requires strong leadership, extensive knowledge of FBO operations, and fluency in both French and English. The successful candidate will oversee staff management, regulatory compliance, and contribute to financial targets.

Qualifications

• Minimum of 7 years' experience in FBO/ground operations, with at least 4 in management.
• Fluent in French and English (spoken and written).
• Strong knowledge of airport groundside operations, safety, and regulations.

Responsibilities

• Oversee ground operations staff, scheduling, aircraft support activities, refueling, grooming, and customer service.
• Manage hiring, training, and development of ground operations staff.
• Ensure regulatory compliance and successful audits.

Skills

Leadership

Problem-Solving

Communication

Customer Service

Education

Bachelor's degree in aviation management or related field

Tools

Microsoft Office

Job description

Title posted on CareerBeacon - Head of Aviation Ground Operations (YUL)

Posted on May 24, 2025 by Employer details Execaire Aviation

Job details

As Canada's premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. We set the standard in aviation excellence, redefining the way you fly to ensure unparalleled service and an unforgettable experience. Our success is driven by a team of over 550 dedicated employees sharing our vision. We provide a complete range of services, including aircraft management, maintenance, charter, sales, and FBO services. Our core values are safety, excellence, and innovation, which guide all our operations. Join us and be part of a team committed to these principles.

Summary

The Head of Aviation Ground Operations (YUL) reports directly to the VP - FBO Operations and manages all ground operations at Execaire's YUL facilities. The role also serves as a subject matter expert for the SVP - Aviation Ground Operations & Maintenance across the country.

Responsibilities

1. Oversee ground operations staff, scheduling, aircraft support activities, refueling, grooming, and customer service.
2. Manage hiring, training, and development of ground operations staff in coordination with HR and Training.
3. Administer collective agreements, handle grievances, and manage personnel development.
4. Oversee ramp, hangar, and GSE operations and maintenance in YUL and GND.
5. Manage fuel supply and compliance with Shell requirements, including audits.
6. Draft and oversee tenant agreements with legal and finance support.
7. Contribute to financial targets, budgets, and audits.
8. Coordinate sales efforts with corporate sales teams.
9. Address SMS issues, lead OH&S initiatives, inspections, and incident reports.
10. Ensure regulatory compliance and successful audits.
11. Lead IS-BAH certification and oversee quality assurance.
12. Support security procedures and protocols.

Requirements

• Bachelor's degree in aviation management or related field preferred.
• Minimum of 7 years' experience in FBO/ground operations, with at least 4 in management.
• Strong knowledge of airport groundside operations, safety, and regulations.
• Proven leadership and team management skills.
• Excellent problem-solving, negotiation, and communication skills.
• Customer service excellence and relationship-building abilities.
• Experience with budgeting, revenue, and cost control.
• Fluent in French and English (spoken and written).
• Proficient in Microsoft Office.

Location & Employment Details

• Location: Dorval, QC
• Workplace: On-site
• Terms: Permanent, full-time
• Start: As soon as possible
• Vacancies: 1

Additional Information

Advertised until June 23, 2025. Visit the full job posting on CareerBeacon. For questions or to report issues, contact us. Sign up for a Plus account for enhanced job search tools. Salary information is not available, and the median wage is provided to help compare earnings in this role.