Manager, Data Analysis, Decision Management

RBC; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

As a Manager in Data Analytics at a leading bank, you will leverage your expertise in Cards and Payments Data to drive business results. You will collaborate with stakeholders, develop reporting solutions, and transform data usage to enhance decision-making processes. This role emphasizes a dynamic, collaborative environment where your insights will significantly impact business strategies.

Benefits

Ability to make a difference

Work in a high-performing team

Opportunities for challenging work

Qualifications

• Proven technical skills with analytical software tools.
• Experience working with data in relational databases.
• Strong written and verbal communication skills.

Responsibilities

• Become the data subject matter expert for Cards and Payments.
• Collaborate with stakeholders to support reports and insights.
• Develop advanced reporting and analytics for internal clients.

Skills

Business Analytics

Business Intelligence (BI)

Commercial Acumen

Critical Thinking

Customer Analytics

Decision Making

Detail-Oriented

Group Problem Solving

Long Term Planning

Professional Presentation

Tools

SAS

Tableau

SQL

Python

Job description

Job Summary

Job Description

What is the opportunity?

As a Manager, Data Analytics, you will be the subject matter expert for Cards and Payments Data, playing a key role in driving superior business results, by enabling product managers to have access to data and insights through analytics reports and dashboards on new and existing business opportunities. Champion the use of deep analytic rigour as the basis for the decision management methodology and leverage all available sources of data to create value within the business.

What will you do?

• Become the data subject matter expert (SME) for Cards and Payments in support of decision management initiatives

• Collaborate with key stakeholders to create & support reports and insights material for tracking the CEBA program

• Be a thought partner within the Decision Management team, managing production, supporting data analysis and communicating meaningful insights that are valued by partners across Cards and Payments

• Transform the way Cards and Payments uses data by developing advanced reporting and analytics to serve external and internal clients

• Identify appropriate data source, develop reporting solutions, and automate the process to support regular reporting that help business partner make informed decisions timely

• Create and maintain accurate documentation related to reporting solutions, including specifications, data lineage, technical and business definitions for metrics

• Test and validate (QA) new and existing reports and analytics for adherence to business and technical requirements

• Perform ad hoc data analysis/reporting to support any the business partners with their business case or project tracking

What do you need to succeed?

Must have:

• Proven technical skills and experience at using analytical software tools and applications such as SAS, Tableau, SQL, Python

• Experienced working with data in relational databases

• Strong written and verbal communication skills

• Strong problem-solving skills and ability to conceptualize strategy

• Demonstrated ability to work well collaboratively in a cross-function environment as well as independently, taking initiative and ownership

• Experience with database systems and data management

Nice to have:

• Knowledge of RBC databases and RBC data warehouse environment

• Knowledge of credit cards and payments

• Certification in SAS, Tableau and/or relational databases

• Experience in Unix/Linux Shell scripting, Hadoop

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

Job Skills

Business Analytics, Business Intelligence (BI), Commercial Acumen, Critical Thinking, Customer Analytics, Decision Making, Detail-Oriented, Group Problem Solving, Long Term Planning, Professional Presentation

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-15

Application Deadline:

2025-05-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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