Inside Sales Representative

EcomPack.ca - Packaging Supplies; Golden Horseshoe; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in packaging supplies is seeking an Inside Sales Representative to join their dynamic team. The ideal candidate will have a sales hunter mentality, strong customer service skills, and the ability to manage CRM effectively. Responsibilities include prospecting, quoting, and maintaining customer relationships. This full-time position offers an opportunity to work in a collaborative environment focused on supporting Canadian businesses.

Qualifications

• 2+ years B2B inside sales experience.
• Effective communication skills in English, both oral and written.

Responsibilities

• Prospecting through cold calling and lead generation.
• Creating customized quotations in the CRM.
• Developing strong relationships with new and existing customers.

Skills

Communication

Customer Service

Sales Mindset

Problem Solving

Organizational Skills

Education

Post-secondary education in Business Admin, Sales or Marketing

Bachelor's Degree (preferred)

Tools

MS Office

CRM Software

Job description

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EcomPack is a Canadian packaging, shipping, safety, janitorial and business supplies distributor serving the Greater Toronto Area and beyond. EcomPack’s dynamic team provides customers with high quality products, innovative solutions and exceptional service. EcomPack’s focus is on supporting Canadian growing businesses that require a dependable partner to help with all their packaging and supply chain needs.

Position Summary

EcomPack is seeking a new member to join our growing team! As a motivated and results driven Inside Sales Representative , you will support our Sales Team to provide quality packaging and supply solutions to our customers. The ideal candidate is a sales hunter with customer service experience and a business background. The core functions of this role include prospecting through cold calling, lead generation, CRM management, customer service, order processing, quoting and coordinating sales activities. Exceptional communication and interpersonal skills along with attention to detail, a positive can-do attitude and the ability to work collaboratively with the team are a must.

Responsibilities

Prospecting and Lead Generation :

• Place outgoing calls to our prospective client database to introduce and explore sales opportunities.
• Identify and close new opportunities through outbound email promotion and call follow up.

Customer Quotes :

• Create customized quotations in the CRM based on the customers’ supply needs.
• Collaborate with Sales Management to ensure that proposals align with our capabilities.

Closing :

• Follow up on quotes with the Sales Team to generate new business.
• Develop strong relationships with new and existing customers.
• Achieve and maintain a high closing rate.

CRM Management :

• Compile, record, and update client information.
• Build client database using our CRM software.
• Maintain accurate and updated records of all interactions with prospective and existing customers.
• Manage and prioritize a sales pipeline to ensure timely follow-ups.

Product Knowledge :

• Provide an in-depth understanding of our products / services and how they address client needs.
• Research accounts, identify key stakeholders, and generate interest in our products / services.
• Stay updated on industry trends to effectively communicate our value proposition.

Customer Service :

• Coordinate with customers and team members to provide exceptional support in a timely manner with clear communication and attention to detail.

Qualifications / Requirements

• Post-secondary education in Business Admin, Sales or Marketing
• 2+ years B2B inside sales experience
• Effective communication skills in English, both oral and written
• Good computer skills including MS Office (Excel, Word, PowerPoint) and relevant software packages
• Valid Ontario Driver’s License and own vehicle with a clean abstract is an asset
• Industry experience (Packaging, Distribution, Wholesale) is an asset
• Sales mindset with the desire and ability to convert prospects into customers, manage customer expectations, resolve concerns / objections and maintain strong, lasting working relationships
• Good organizational, time-management, analytical and problem-solving skills
• Ability to learn and adapt in a fast-paced, dynamic environment
• Comfortable working alone as well as in a team
• Passionate and professional self-starter with a positive, can-do attitude
• Strong interpersonal skills

Application Process

Interested applicants are invited to send a resume and cover letter to email : [emailprotected] . Please ensure your application email has the subject heading of : Inside Sales Representative , plus your name. Please include your email address in your resume to facilitate communication.

EcomPack is an equal opportunity employer and believes in providing a work environment in which all individuals are treated with respect and dignity. Final candidates will be vetted through appropriate reference and security checks.

EcomPack is committed to providing an accessible workplace. For individuals with disabilities, accommodation is available upon request. Should you require accommodation at any stage of the selection process, please let us know. We will work with you to meet your needs.

Candidates should be legally eligible to work in Canada. EcomPack will not provide any relocation support.

Only those applicants selected for an interview will be contacted. .

For more information about EcomPack, please visit : www.EcomPack.ca .

Job Type : Full-time (Monday - Friday)

Work Location : In-person ( 1380 Birchmount Rd, Toronto, ON M1P 2E3)

Education : Bachelor's Degree (preferred)

Experience : B2B sales : 2 years (preferred)

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Packaging and Containers Manufacturing

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Inside Sales Representative • Golden Horseshoe, ON, Canada