Document and Configuration Management Analyst - (Laval)

Morson Canada; Les Îles-de-la-Madeleine; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a meticulous Document and Configuration Management Analyst to enhance their documentation processes. This role is pivotal in ensuring that all technical documents are accurately managed and compliant with standards. You will collaborate with various teams to edit, refine, and standardize documentation while providing support for a leading Product Lifecycle Management system. If you thrive in a collaborative environment and have a passion for detail-oriented work, this opportunity is perfect for you to make a significant impact in a dynamic setting.

Qualifications

• Detail-oriented with strong organizational skills and keen attention to detail.
• 2-4 years of experience in technical editing or document control required.

Responsibilities

• Maintain and control engineering and company documentation.
• Support configuration management activities and provide user support for Teamcenter.

Skills

Organizational Skills

Written Communication

Verbal Communication

Customer Service

Time Management

Team Collaboration

Education

Bachelor’s degree in Technical Writing, Communications, Engineering

2-4 years of experience in technical editing or document control

Tools

Teamcenter

SharePoint

Jira

Confluence

Job description

Job Title: Document and Configuration Management Analyst
Location: Montreal / Remote Canada
Duration: 12 month Contract

Position Overview

We are seeking a detail-oriented Document and Configuration Management Analyst to support document control and configuration management processes within our organization. This role ensures that all technical and company-level documentation is properly managed, version-controlled, and released following company standards and industry regulations. The selected candidate will play a key role in maintaining the integrity of product and project documentation while providing support for Teamcenter, our Product Lifecycle Management (PLM) system.

Key Responsibilities

Document Management

• Maintain and control engineering and company documentation, including policies, procedures, reports, and work instructions.
• Ensure proper versioning, approval tracking, and archiving of documents in Teamcenter.
• Collaborate with document owners to review, approve, and release documentation according to established workflows.

Technical Editing & Standardization

• Edit and refine technical documents to ensure clarity, consistency, and compliance with company formatting and style guidelines.
• Work with subject matter experts (SMEs) to improve document quality while maintaining technical accuracy.
• Develop standardized document templates to enhance consistency across the organization.

PLM & Configuration Management Support

• Support configuration management activities, ensuring proper tracking and approval of changes.
• Provide first-line user support for Teamcenter, including troubleshooting login issues, access permissions, and common errors.
• Assist in testing software updates and new configurations before deployment.
• Identify areas for process improvement within Teamcenter and recommend enhancements.
• Train new users on system best practices and create user guides for troubleshooting common issues.

Reporting & Compliance

• Generate reports on document status, audit trails, and configuration control activities.
• Maintain key performance indicators (KPIs) for document and configuration management processes.
• Support internal reviews and audits by ensuring documentation meets compliance standards.

Qualifications & Experience

• Strong organizational skills with a keen eye for detail.
• Excellent written and verbal communication abilities.
• Strong customer service mindset and ability to support users effectively.
• Time management skills to handle multiple priorities and meet deadlines.
• Ability to work both independently and as part of a team.

Education & Experience

• Bachelor’s degree in Technical Writing, Communications, Engineering, or a related field (or equivalent experience).
• 2-4 years of experience in technical editing, technical writing, or document control within an engineering, manufacturing, or product development environment.

Preferred Qualifications

• Experience with Teamcenter, SharePoint, or similar Document Management Systems.
• Familiarity with Agile methodologies such as Scrum and Kanban, including experience with Jira and Confluence.
• Certification in document control or configuration management (e.g., Certified Configuration Management Professional (CCMP)) is a plus.

This role offers a unique opportunity to contribute to the efficient management of documentation and configuration processes in a collaborative and technical environment. If you have the skills and experience required, we encourage you to apply!