Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 to 2 years.
Experience: 2 to less than 3 years.
Work setting
Tasks:
- Establish or implement policies and procedures for staff.
- Plan and control budget and inventory.
- Manage contracts for advertising or marketing strategies.
- Hire, train, and supervise staff.
- Address customers' complaints or concerns.
- Plan, organize, direct, control, and evaluate daily operations.
Supervision
Work conditions and physical capabilities
- Combination of sitting, standing, walking.
- Fast-paced environment.
Personal suitability
- Client focus.
- Efficient interpersonal skills.
- Flexibility.
- Judgment.
- Organized.
- Reliability.
- Team player.
Support for newcomers and refugees
- Participates in government or community programs supporting newcomers and refugees.
- Assists with immediate settlement needs (housing, transportation, childcare, winter clothing, etc.).
- Supports social and labor market integration (access to community resources, language and skills training).
- Recruits displaced newcomers and refugees (e.g., Ukraine, Afghanistan).
- Supports foreign credential recognition.
- Offers mentorship programs pairing newcomers/refugees with experienced employees.
- Provides diversity and cross-cultural training to foster a welcoming environment.
Support for Indigenous peoples
- Participates in programs supporting Indigenous communities.
- Offers mentorship, coaching, and networking opportunities for Indigenous workers.
- Develops relationships with Indigenous communities and organizations.
- Provides cultural competency and awareness training.
- Facilitates access to Elders for support and guidance.
Support for visible minorities
- Participates in programs supporting visible minorities.
- Implements inclusive hiring policies.
- Offers mentorship programs for members of visible minorities.
- Provides diversity and cross-cultural training to create an inclusive environment.