Underwriter I (PL Multi)

SGI; Regina; On-site; CAD 57,000 - 73,000; Full time

Job summary

A leading company in Regina is seeking an Underwriter I for Personal Lines Multi-Line. This role involves underwriting personal lines insurance risks, enhancing customer experiences, and maintaining broker relationships. Candidates should have a diploma in a relevant field and 1-3 years of underwriting experience. The position is full-time and permanent, with a competitive salary range.

Qualifications

• 1 - 3 years’ experience working in underwriting.

Responsibilities

• Underwrites moderately complex personal lines insurance risks.
• Develops relationships with brokers to improve customer experience.
• Evaluates multiple products and their risk factors.

Skills

Customer Focus

Risk Assessment

Negotiation

Education

Two-year diploma in Business

Job description

Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

Underwriter I (Personal Lines Multi-Line)

In-Scope Job Description

Location: Regina 100% in the office

In-Scope

Number of positions: Multiple

Work hours: Full time, Monday – Friday

Term: Permanent

Pay Range: $57,314.00 to $72,337.00

Closes: May 26, 2025

GENERAL ACCOUNTABILITY

The Underwriter I (Personal Lines Multi-Line) is responsible for underwriting moderately complex personal lines insurance risks. This position evaluates, rates, and processes insurance requests for property and auto insurance products. The Underwriter I is customer-focused and looks for ways to improve the customer experience. The Underwriter I develops and maintains relationships with brokers to build lasting and profitable relationships. The Underwriter I provides work review and approval to staff in less senior positions. This role is about building relationships and continuously learning and developing knowledge about the end customers' needs through the broker.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned.

Underwriting Operations

• Evaluates multiple products and their risk factors in a holistic and customer-centric approach to determine risk acceptability and rating.

• Reviews and evaluates quotes, new applications, renewals, revisions, and cancellations to determine risk acceptability within current underwriting authority.

• Researches and obtains additional information on risk if required using technology as well as external data sources for the purposes of quoting, negotiating, and authorizing the acceptance of risk.

• Determines if risk is acceptable, needs modification, or should be declined based on analysis of all information pertinent to the risk and within the underwriter's authority.

• Calculates premiums, ensuring that appropriate rates are used that application discounts and surcharges are applied within established underwriting guidelines, applicable laws, and regulations.

• Negotiates with brokers as to the conditions, limitations, rates, and premiums to apply.

• Corresponds with brokers and/or customers to request information and explain underwriting requirements and decisions.

• Collaborates with internal and external stakeholders to discuss risk acceptance and policy wording interpretation.

• Develops an understanding of the policy wordings, conditions, limitations, rates, and premiums with a strong focus on customer needs.

• Maintains accurate records of decisions made and maintain completeness of policy data.

• Completes claim alerts, underwriter reviews, and performs other related duties as assigned.

• Mentors, provides direction, and reviews and approves the work of staff in less senior positions.

• Collaborates with loss prevention partners (internal and external) to measure risk acceptability and to improve risk.

• Demonstrates an understanding of existing and emerging industry and regional trends and market conditions and obtains additional information on risk if required.

• Identifies improvements to processes, procedures, insurance products and/or systems.

• Works within the department team collaboratively and support cross-departmental teams when required.

Broker Experience and Relationship Management

• Delivers one view of personal lines that combines product, technology, and services for broker partners.

• Identifies opportunities to improve broker experience and seeks to find solutions while adhering to the company guidelines.

• Develops and maintains relationships with an assigned group of brokers to develop lasting and profitable relationships, which involve broker visits.

• Collaborates with other departments to deliver a consistent experience to brokers and customers.

• Assists with training to staff, brokers, and external parties on products and procedures. May be required to conduct formal presentations.

• Understand the technology brokers use and offers tailored approaches to deliver on the ease of doing business mandate.

• Explains underwriting criteria and decisions to brokers (verbally and/or in writing).

High Performance Team & Culture

• Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.

• Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.

• Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

• Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset.

TECHNICAL KNOWLEDGE & SKILLS

• Knowledge of the coverages of insurance products and related provincial/federal legislation applicable to Personal Lines (Auto and Property)

• Knowledge of the Principles & Practices of Insurance

• Knowledge and skill of the interpretation, procedures, rating, and application of established criteria and determine appropriate premium, coverages, and deductibles for insurance products.

• Fundamental knowledge reinsurance principles.

EDUCATION & CERTIFICATIONS

• A two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency.

As per the above requirements, please ensure your education and/or course credentials (excluding driver’s licence) are updated in your Workday profile before you submit your application. If you make any changes to your education, please inform the Recruiter before the job posting closes. Failure to do so may result in your application not being considered.

EXPERIENCE

1 - 3 years’ experience working in underwriting.

Pay Range:$57,314.00 - $72,337.00

Posting Close Date:

May 26, 2025 As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role.