Product Manager / Business Analyst (Program Admin Officer 4)

Nova Scotia; Halifax; Hybrid; CAD 3,000 - 4,000; Full time

Job summary

A leading government department in Halifax is seeking a Senior Business Analyst / Product Manager to bridge the gap between government partners and delivery teams. This role focuses on user-centered digital solutions, ensuring that services are efficient and accessible. You will collaborate with various professionals to develop new products and improve existing software critical to government programs. The position offers flexible work arrangements and a commitment to diversity and inclusion.

Benefits

Defined Benefit Pension Plan

Health Insurance

Dental Insurance

Life Insurance

Employee and Family Assistance Programs

Qualifications

• At least 6 years relevant experience.
• Experience in gathering requirements and writing user stories.
• Hands-on experience with software development lifecycle.

Responsibilities

• Engage with internal staff and external partners for software design.
• Create process diagrams and requirements documentation.
• Conduct product testing and facilitate user acceptance testing.

Skills

Problem-solving

Analytical Thinking

Decision-making

Communication

Presentation

Education

Bachelor’s degree or diploma

Tools

Agile methodologies

Job description

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Product Manager / Business Analyst (Program Admin Officer 4)

Competition # : 46094

Department: Cyber Security & Digital Solutions

Location: HALIFAX with Flexible and Hybrid Work Arrangements

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 28-May-25 ( Applications are accepted until 11:59 PM Atlantic Time)

About Us

At the Department of Cyber Security and Digital Solutions (CSDS), we prioritize people and are dedicated to driving digital transformation that meets modern expectations. Our mission is to support government departments and partners in their digital transformation journeys, ensuring that digital services are user-centered, efficient, and impactful for all Nova Scotians.

We don't just implement digital solutions; we navigate the complexities of digital transformation by modernizing outdated systems and ways of working. Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

At CSDS, we celebrate diversity, inclusion, and belonging. We recognize that the people who use government programs and services come from all walks of life, and it's essential that we reflect the communities we serve. We are committed to creating an environment where diverse perspectives and experiences are valued, and where all talent can thrive. By embracing these values, we deliver better, more accessible, and inclusive public services.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About Our Opportunity

As Senior Business Analyst / Product Manager, you’ll join the Service Design and Delivery team to provide digital solutions built around the needs of users. You’ll act as a critical bridge between government partners and delivery teams as you identify areas for product improvement, define requirements, and ensure timely execution. You’ll collaborate with technical experts, Service Designers, Project Managers, and other professionals to develop new products for a variety of initiatives, and you’ll support existing software that is critical to delivering government programs and services.

Primary Accountabilities

Key Responsibilities include:

• Engage with internal government staff, external partners, and the public and communicating their needs as inputs into software design and development.
• Work with policy, process, legislation, and business subject matter experts to gain a comprehensive and detail-oriented understanding of requirements.
• Create process diagrams, requirements documentation, mock-ups, and other artifacts to describe requirements for a delivery team.
• Identify accessibility and inclusion requirements for products and services.
• Conduct product testing and facilitate user acceptance testing to ensure products meet user needs.
• Build and maintain a prioritized backlog of product improvements to guide continuous delivery.
  

Qualifications and Experience

• Bachelor’s degree or diploma and at least (6) years relevant experience.
• Significant experience in gathering requirements, writing user stories, and conducting current state/future state analysis.
• Hands on experience with the software development lifecycle.
• Experience planning and leading workshops and research activities across digital transformation projects.
• Problem-solving, analytical thinking, and decision-making abilities to manage complex and competing needs.
• Excellent communication and presentation skills.
• Experience with Agile software delivery methodologies.
• Self-starter, adaptable, and willing to take on various responsibilities to ensure the successful delivery of products and services.
  

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees .

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths

Pay Grade: PR 17

Salary Range: $3,107.16- $3,649.33Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concernsmay be directed to [e-mail].