Conseiller / Conseillère Associé.e, Gestion des absences et des invalidités

019981 Hub International Ontario Limited; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading company in employee benefits consulting is seeking an Associate Consultant to manage absence and disability programs across Canada. The role demands strong analytical skills, teamwork, and a commitment to service excellence, with opportunities for professional growth and development.

Benefits

Flexible work arrangements

Generous time off

Company matched RRSPs

Tuition reimbursement opportunities

Reimbursements for professional license fees

Discounts on events and travel

Qualifications

• 3-5 years of experience in case management within insurance or a third-party provider.
• Proven experience in case management, particularly with STD, LTD, and salary continuance.

Responsibilities

• Lead and execute absence and disability management consulting mandates.
• Analyze multiple data sets and develop actionable strategies.
• Communicate effectively with clients via virtual meetings and in-person sessions.

Skills

Analytical Skills

Customer Service

Problem-Solving

Teamwork

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Teams

Outlook

Job description

About The Role

HUB International continues to grow, and we are looking for an Associate Consultant to work with organizations of all sizes and industries across Canada. Leveraging your expertise in absence and disability management, you will assist, execute, and when appropriate, lead mandates, making recommendations on a wide range of programs and strategies. This role also involves supporting colleagues with more complex consulting strategies under Health & Performance within our Employee Benefits Consulting Practice.

This is a dynamic role that requires strong teamwork, technical skills, and a commitment to service excellence.

What You’ll Do

You will work directly with clients to lead and execute absence and disability management consulting mandates and provide support with tasks including :

Utilize in-depth knowledge of disability management processes and best practices.

Interpret and analyze complex disability contracts.

Assist senior colleagues on more complex, larger-scale consulting strategies and mandates.

Develop and implement tools for disability management consulting.

Assist clients in improving their absence and disability management documentation and governance.

Implement best practices and monitor program performance.

Mentor clients and colleagues, providing guidance on complex disability claims scenarios.

Assist in conducting process, policy, and claims audits.

Manage small to medium-sized projects from start to finish with a strategic mindset.

Analyze multiple data sets and develop actionable strategies and / or operational efficiencies.

Communicate effectively with clients via virtual meetings, emails, and in-person sessions.

Facilitate client meetings, create agendas, document notes, and follow through on action items.

Keep projects on track to meet client objectives.

Develop tools and templates to streamline processes internally.

Prepare client-facing reports and presentations.

Collaborate with vendors and insurance carriers to execute targeted programs.

Maintain and update client files within our internal network.

Work collaboratively with the national team on client projects.

Conduct industry research on absence and disability management trends.

Peer review and provide feedback on team documents.

Assist with special projects as required.

What You’ll Need for Success

3-5 years of experience in case management within insurance or a third-party provider.

Proven experience in case management, particularly with STD, LTD, and salary continuance.

A bachelor's degree in a related field.

Strong analytical, creative, strategic, and integrative skills.

Advanced data analysis and interpretation capabilities, with the ability to derive actionable insights.

Exceptional attention to detail and organization.

Ability to deliver high-quality client work efficiently and accurately.

Excellent time management, prioritization, and project management skills.

Growth-oriented mindset, open to feedback and ongoing development.

Adaptability and quick learning in a changing organization.

Excellent customer service skills with clients, vendors, and insurers.

Knowledge of the latest trends in absence and disability management.

Problem-solving skills with a proactive and positive approach.

Polished written and verbal communication skills.

Strong teamwork abilities and self-motivation.

Proficient in computer skills (Excel, Word, PowerPoint, Teams, and Outlook).

Other qualifications :

Certifications in disability management, such as Certified Disability Management Professional (CDMP)

Experience in benefits management.

Mental health, psychological safety, or insurance education / training certificates.

Knowledge of human resources, CNESST, other Workers' Compensation Boards, and occupational claims management.

Ability to create a fun and supportive work environment.

Why Choose HUB?

When you choose HUB, you're choosing a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit .

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits :

Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.

Balance your life with flexible work arrangements and generous time off.

Benefit from a comprehensive package tailored to your needs, including company matched RRSPs.

Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

Rest easy with reimbursements for professional license fees and membership dues.

Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we've designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.

LI-Hybrid

LI-EM

Department SalesRequired Experience : 2-5 years of relevant experienceRequired Travel : No Travel RequiredRequired Education : Bachelor's degree (4-year degree)