Educational Program Manager

ZipRecruiter; Ontario; On-site; CAD 80,000 - 90,000; Full time

Job summary

A leading company in Ontario is seeking an Education Program Manager to oversee educational services for transitional and long-term foster care programs. This position involves leadership, training, compliance monitoring, and fostering academic success for minors. Your expertise in educational programming and team management will contribute to our mission to support at-risk youth.

Benefits

Health Care

Dental / Vision

401k / 401k matching

Paid Time Off (PTO)

Paid Holidays

Flexible Spending Account

Life Insurance

Employee Assistance Program

Qualifications

• Minimum 4 years of experience in educational programs.
• At least 2 years in a supervisory or leadership role.
• Experience working with youth in foster care is preferred.

Responsibilities

• Supervise educational coordinators and instructional staff.
• Ensure compliance with ORR guidelines.
• Coordinate curriculum development and training.

Skills

Leadership

Problem Solving

Communication

Planning/Organizing

Education

Bachelor's degree

Master’s degree

Tools

MS Office

Job description

Job DescriptionJob Description

JOB DESCRIPTION

Job Title:

Education Program Manager

Department:

Family Wellness

Reports To:

Assistant Vice President, Education

FLSA Status:

Exempt

Salary Range:

Starting at $80,000 to $90,000

Position Summary:The Education Program Manager oversees all Educational Coordinators and instructional staff within the ORR Transitional Foster Care (TFC) and Long-Term Foster Care (LTFC) programs. This role ensures the delivery of high-quality educational services, including implementing the daily 6-hour educational requirement for minors in TFC and the successful enrollment, academic progress, and career planning for youth in LTFC. The Education Program Manager is responsible for training, auditing, and ensuring compliance with ORR and state education guidelines while supporting long-term academic and vocational success.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following: other duties may be assigned satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Leadership and Oversight:

• Supervise and support Lead Teachers, Education Coordinators, and instructional staff across ORR Educational Wellness programs.
• Ensure curriculum implementation and instructional quality meet ORR requirements and internal standards.
• Oversee programmatic education services across both TFC and LTFC programs.

Training and Development:

• Develop and facilitate training programs for education staff on trauma-informed teaching, cultural responsiveness, and ORR educational expectations.
• Provide technical assistance and mentorship to education staff to ensure consistency and excellence.
• Conduct observations of the Education team for the purposes of increasing knowledge and improving methods through coaching and support.
• Coordinate and supervise curriculum development within the Education team.

Compliance and File Auditing:

• Conduct regular audits of education records to ensure compliance with ORR guidelines and state education requirements.
• Implement corrective action plans for discrepancies or non-compliance and track resolution outcomes.

Transitional Foster Care (TFC) Education Oversight:

• Ensure that all minors in TFC receive a minimum of six hours of structured education daily.
• Manage the implementation and quality of the internal TFC curriculum, ensuring alignment with trauma-informed, developmentally appropriate standards.
• Coordinate educational transitions for long-stay minors, including enrollment in public school when applicable.

Long-Term Foster Care (LTFC) Education Oversight:

• Oversee timely school enrollment for minors in LTFC and support their academic transitions.
• Guide minors in identifying and accessing vocational training, GED programs, and postsecondary education.
• Monitor academic progress and create Individual Academic Success Plans (IASPs) that align with youth goals.

Communication and Collaboration:

• Serve as the liaison between MARSELL and educational institutions, school districts, and vocational training providers.
• Collaborate with program directors, case managers, and clinicians to ensure integrated service delivery.

Reporting and Documentation:

• Maintain accurate documentation of academic plans, enrollment status, and progress reports in the EMR.
• Generate internal and external education reports for audits, licensing, and ORR compliance.

Program Development and Coordination:

• Enhance the delivery of education services through program development, partnerships, and innovation.
• Collaborate with leadership to align education services with the overall goals of the Educational Wellness and Family Wellness divisions.

Supervisory Responsibilities: Manages subordinate employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Competencies:To perform the job successfully, an individual should demonstrate the following.

• Problem Solving - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Teamwork—Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts team success above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Professionalism - Tactfully approaches others; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Qualifications:To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.

• Minimum 4 years of experience working in educational programs, with at least 2 years in a supervisory or leadership role.

Experience working with youth in foster care, refugee, or immigrant populations is strongly .

Understanding of school enrollment processes, trauma-informed practices, and career-readiness programming.

Education/Experience: Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

• A bachelor’s degree in education, social work, public administration, or a related field is required.
• Master’s degree .
• Experience with IEP/504 coordination, MTSS frameworks, and school re-entry planning is a plus.

Ability:

Bilingual in Spanish but not required.

Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.

Mathematical Ability:

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

Reasoning Ability:

Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

• Proficiency in MS Office (Word, Excel, Outlook)
• Proficient in the use of standard office equipment.

Supervisory Responsibilities: Directly supervises employees in the Department. Carries out supervisory responsibilities by the organization's policies and applicable laws.

Supervise, coaches, and mentors staff guiding their work and learning, including,

When necessary, corrective/disciplinary action in a timely and professional manner.

Work Environment: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits:

• Health Care
• Dental / Vision
• 401k / 401k matching
• Paid Time Off (PTO)
• Paid Holidays
• Flexible Spending Account
• Life Insurance
• Employee Assistance Program

_______________________________ ___________________

ACKNOWLEDGED: Employee Signature Date

________________________________________

PRINT: Employee Name

________________________________________ ________________________

ACKNOWLEDGED: Supervisor/Manager Signature Date