Education Technology Services Assistant

Michigan School Public Relations Association; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading educational institution in Ontario offers an exciting opportunity for an Education Technology Services Assistant to provide critical support within the technology department. This role involves assisting with device management, office functions, and direct support for students and staff, ensuring smooth technology operations. Ideal candidates will possess strong communication skills and experience with GSuite and Microsoft Office applications. The part-time position operates Monday through Friday, with a total of 27.5 hours per week, providing a supportive and engaging work environment.

Qualifications

• High level of communication and interpersonal skills.
• Able to prioritize work and pay attention to detail.
• Ability to create reports and analyze data.

Responsibilities

• Assist with apps, repairs, billing, and device inventory.
• Support technology issues via Help Desk.
• Coordinate office operations and communications.

Skills

Communication

Interpersonal Skills

Accounting

Bookkeeping

Inventory Management

Organizational Skills

Data Analysis

Education

Post-secondary education (degree preferred)

Tools

GSuite Applications

Microsoft Office 2012/16/19

Job description

Zeeland Public Schools has an exciting opportunity for an Education Technology Services Assistant . The Educational Technology Services Assistant will be responsible for various functions supporting the technology department. They will assist the technology personnel with general communications / scheduling (web, phone, email, walk-ins), inventory, office duties, purchasing, student / staff login ID support, student billing management, printer / copier services / support, telephone services / support and warranty work processing. Works directly with students / staff to support the ZPS Student and Staff devices. Serve as the primary contact for device technical support via the ZPS Help Desk.

Responsibilities :

• Assistance with apps, repairs, profiles, lost / stolen devices, inventory, billing, purchasing, etc.
• Maintain inventory and software licensing.
• Complete billing to parents / students via E-Funds for Schools and Infinite Campus for broken devices and follow up with funds collection process.
• Complete general office organizational tasks.
• Coordinate office operations and communicate effectively with stakeholders both in and out of the district.
• Support staff / student / parent accounts along with related documents.
• Obtain pricing information for software / hardware purchases, upgrades, replacement and disposal.
• Purchase and inventory hardware and software.
• Perform Help Desk duties to assist staff / students with technology problems and, when appropriate, direct them to the appropriate resource or person.
• Welcome office visitors and support meeting preparations.
• Assist with staff / student devices and coordinate device repair process.
• Telephone services / support.
• Create student accounts and manage student / staff passwords as needed.
• Other duties as assigned.

Qualifications :

• High level of communication and interpersonal skills to interact effectively with students, support staff, teachers, and administrators.
• Post-secondary education (degree preferred).
• Expertise in using GSuite applications and Microsoft Office 2012 / 16 / 19 applications.
• Accounting, bookkeeping, purchasing, and inventory experience.
• Able to prioritize work, work independently and cooperatively, pay attention to detail, organize and be organized. Able to develop and manage processes that encourage.
• Positive attitude, self-directed, and able to learn new processes on a daily basis.
• Ability to create reports and analyze data to support decision-making.

Schedule : 27.5 hours / week

Monday through Friday – 5.5 hours / day

Full Year

Compensation :

Level II – $14.41 – $16.87

Please apply through our website at www.zps.org / jobs