Clerical Support, Forensic Psychiatric Prince George Regional Clinic – Prince George, BC

Provincial Health Services Authority; Prince George; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Clerical Support professional to join their Forensic Psychiatric Clinic. This role involves transcribing medical dictation, providing reception services, and maintaining client records. The ideal candidate will have a Grade 12 diploma, training in medical transcription, and a commitment to cultural safety and anti-racism. With opportunities for growth and professional development, this position offers a chance to contribute to equitable healthcare while supporting Indigenous communities. Join a team dedicated to making a positive impact in the field of mental health.

Benefits

Opportunities for growth

Professional development

Flexible work arrangements

Access to discounts

Wellness programs

Qualifications

• Grade 12 diploma or equivalent with training in medical transcription.
• One year of recent related experience or equivalent education and experience.

Responsibilities

• Transcribe medical dictation and maintain client charts accurately.
• Provide reception services and process referrals effectively.
• Maintain schedules and ensure documentation completeness.

Skills

Typing speed of 60 wpm

Effective verbal communication

Effective written communication

Organizational skills

Ability to deal effectively with others

Commitment to learning about Indigenous health issues

Education

Grade 12 diploma or equivalent

Training in medical transcription

Job description

Clerical Support, Forensic Psychiatric Prince George Regional Clinic – Prince George, BC

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Clerical Support, Minimum and Medium Security Units

BC Mental Health & Substance Use Services

Prince George, BC

What You’ll Do

1. Transcribe medical dictation, including correspondence and reports for Court, Review Board, and clinical reports, notes, and correspondence, using methods such as typing from Dictaphone or handwritten notes, editing for accuracy, and forwarding completed documents to designated team members and outside agencies. Enter data into logs for tracking.
2. Provide reception services: operate multi-line switchboard, respond to inquiries, relay messages, greet visitors, and direct clients and visitors appropriately. Document client requests and information in files.
3. Process referrals and enter client data into computer systems, ensuring documentation is complete, identifying and correcting errors, and notifying referral sources of deficiencies.
4. Maintain client charts: receive documentation, create and organize clinical records, ensure accuracy and completeness, and coordinate off-site storage and retrieval.
5. Maintain schedules: review electronic calendars, monitor deadlines and appointments, and provide reminders to staff.

Qualifications

• Grade 12 diploma or equivalent, with training in medical transcription and one year of recent related experience, or equivalent education and experience.
• Knowledge of the impacts of settler colonialism and systemic racism on Indigenous Peoples, with a commitment to anti-racism and cultural safety.
• Understanding of legislative obligations and provincial commitments related to Indigenous rights and health equity, including TRC Calls to Action, UNDRIP, and related policies.

Core Competencies

• Understanding of Indigenous-specific and systemic racism; ability to foster an environment of respect and belonging; commitment to ongoing cultural safety training and patient-centered care.

Skills & Knowledge

• Typing speed of 60 wpm.
• Effective verbal and written communication skills.
• Ability to organize work, operate related equipment, and deal effectively with others.
• Physical ability to perform duties.
• Commitment to learning about Indigenous health issues and anti-racism.

What We Bring

• Opportunities for growth, professional development, and flexible work arrangements.
• Access to discounts and wellness programs.

Job Details

Type: Casual

Wage: $28.01/hour plus applicable security premiums

Location: 795 Highway 16 East, Prince George, BC

Hours: Monday – Friday, 8:30 am – 4:30 pm

Requisition #: 183230E

About BC Mental Health & Substance Use Services

Part of PHSA, committed to equitable, culturally safe, and inclusive healthcare, with a focus on addressing Indigenous-specific racism and systemic barriers.