Full Time Sales Associate

CHAMPS SPORTS; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Retail Leader who thrives on delivering exceptional customer experiences. In this dynamic role, you'll inspire your team to achieve sales goals while ensuring every customer feels valued and informed about the latest athletic trends. Your leadership will be pivotal in creating a positive and inclusive work environment, where your enthusiasm for athletic products can shine. Join a company that values your contributions and offers exciting opportunities for development and advancement.

Benefits

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• 2 years of retail experience required.
• Confident in engaging customers and delivering excellent service.

Responsibilities

• Inspire and motivate team to drive sales and customer satisfaction.
• Maintain personal and productivity goals while upholding store standards.

Skills

Customer Engagement

Sales Motivation

Product Knowledge

Team Leadership

Education

High School Diploma

Job description

Overview

You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.

Responsibilities

• Inspire, and motivate your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Maintaining personal and productivity goals
• Uphold the quality and productivity of every aspect of your store
• Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 2 years of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Benefits

• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities

In compliance with Bill 190