Sales Associate

Mountain Warehouse; Banff; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Sales Assistant to join their team in Banff. In this role, you will be at the forefront of delivering exceptional customer service and creating a welcoming shopping atmosphere. Your responsibilities will include maintaining store presentation, processing transactions, and engaging with customers to understand their needs. This is an exciting opportunity to be part of a collaborative environment where teamwork is valued, and your contributions will directly impact the success of the store. If you are passionate about retail and thrive in a dynamic setting, this position is perfect for you.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

6% Vacation Pay

Length of Service Awards

Qualifications

• Passionate about retail and committed to outstanding customer service.
• Excellent communication skills with a friendly demeanor.

Responsibilities

• Assist in day-to-day store operations and ensure compliance with policies.
• Build strong connections with customers and address inquiries promptly.

Skills

Customer Service

Team Collaboration

Communication

Sales Skills

Job description

Application Deadline: 31 May 2025

Department: Canada Retail

Location: Banff (BNF)

Compensation: $19.00 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

up to 30 hours per week

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.
  
  

Operational Excellence:

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
  
  

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
  
  

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
  
  

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.
  
  

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 6% vacation pay paid out biweekly
• A stable, successful and supported environment
• Length of service awards
  
  

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!