Director, Real Estate Operations

Infrastructure Ontario; Greater Sudbury; Hybrid; CAD 120,000 - 181,000; Full time

Job summary

A leading company is seeking a Director of Real Estate Operations to oversee a diverse portfolio, ensuring effective asset management and client service. The role requires exceptional problem-solving and negotiation skills, with a commitment to fostering strong stakeholder relationships. The position offers a flexible work approach and a comprehensive benefits package.

Benefits

Flexible hybrid work approach

Defined contribution pension plan

Comprehensive health benefits

Professional development support

Access to virtual healthcare options

Qualifications

• Significant experience in managing large multi-property portfolios.
• Experience in real estate asset management and financial management.

Responsibilities

• Accountable for implementing sustainable asset management solutions.
• Manage day-to-day facility operations and client relationships.

Skills

Negotiation

Problem Solving

Client Management

Job description

Infrastructure Ontario (IO), an Ontario crown corporation, provides a wide range of services to support the Ontario government’s initiative to modernize and maximize the value of public infrastructure and realty. IO has been recognized domestically and internationally for the way it does business and the success it has had with its major projects, real estate services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province and continues to evolve and expand its capabilities to maximize its public impact and deliver on its vision of creating a connected, modern and competitive Ontario.

Job Purpose

We are currently looking for a Director Real Estate Operations to manage a team of professionals, providing leadership, as well as exemplary client service, and real estate expertise in the development and implementation of asset management, capital investment, and budget and financial management programs and initiatives, for an assigned area of the government’s real estate portfolio, which includes asset and operational responsibility for leased and owned building assets.

Location: IO's Sudbury Office

What You Will Do

• In this position, you will be accountable for the implementation of cost effective and sustainable asset management solutions through service provider oversight and leadership, and for fostering and promoting strong relationships with internal/external stakeholders to develop the best, sustainable use of government assets, including the management oversight of all day-to-day facility operations
• The Director is required to have a comprehensive understanding of asset and facility management as a business, including leasing, property maintenance, outsourcing models, tenant relations, and executive reporting. It is essential that you possess a sound understanding of infrastructure and asset management issues, trends and solutions within public and/or private sectors.
• The Director is required to have an exceptional ability to problem solve, troubleshoot and make timely decisions related to ambiguous and/or complex issues within the public sector ( i.e. defining the issue, developing options, making and executing recommendations) and relating to management of the build environment.
• In addition, the Director needs to possess excellent negotiation skills to manage clients, Service Providers and amend third-party service agreements.
  
  

Who We're Looking For

• Significant experience in managing large multi-property portfolios.
• Experience in real estate asset management, and experience with change and project management.
• Experience within financial management and business planning, an ability to make decisions and exercise sound judgement in a sensitive environment and aptitude to identify problems, analyze and interpret information and data to make timely recommendations.
• The ability to work effectively in a fast paced, agile team environment is a must.
• Most importantly, the Director will be required to be responsible for 24/7 oversight for their assigned portfolio and will be accountable to respond, lead and communicate operational requirements and emergency response (as required) that will occur within the managed portfolio.
  
  

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• A defined contribution pension plan, where IO contributes the equivalent of 5% of a full-time employee’s annual salary, with an option for IO to match an additional 5% contribution made by the employee. IO also offers a Group Retirement Savings Plan and Group Tax Free Savings Account, designed to help IO colleagues plan and save for their future.
• A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more.
• A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks.
• Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.
• IO will also cover the costs associated with up to two membership and license fees per year for eligible colleagues if directly related to the employee’s role.
• Access to a suite of virtual healthcare options to support non-urgent medical needs.
• A convenient, central location at 1 Dundas St West, easily accessible by public transit.
  
  

This posting will close on Monday, May 26th, 2025 @ 5:00 pm.

Please note that interviews will occur on a rolling basis until the role is filled.

The hiring range for this position is $120,500 - $180,800 with a corresponding job level of M3. The exact compensation will align based on the skills, knowledge and experience of the candidate.

After reviewing the qualifications listed above, we want you to know that we understand you may not meet all the qualifications described, but still encourage you to apply, as you may have other relevant expertise and experience that you can bring to the role.

At Infrastructure Ontario, we strive to create a culture that encourages a diverse equitable and inclusive environment that fosters belonging. We believe that experience comes in many forms and through learning from each others’ differences and perspectives gives us strength. We are committed to enhancing our culture and encourage applications from all walks of life. Let us know if you require any accommodations for the selection process, by contacting the Talent Acquisition Team.

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience will be taken into consideration as applicable to the posted position.

At Infrastructure Ontario, we use AI in our applicant tracking system to improve the efficiency and fairness of recruitment. Your application will be reviewed by both AI and our hiring team for a thorough evaluation. Please note that final hiring decisions are made solely by our experienced hiring team.

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