shift supervisor - Store# 78413, EVANS RD & COMMERCIAL COURT

Starbucks Corp.; British Columbia; On-site; CAD 40,000 - 50,000; Full time

Job summary

Join a leading coffee brand as a Shift Supervisor in British Columbia. You'll be responsible for promoting company culture, delivering exceptional customer service, and training new team members. This role requires strong leadership and interpersonal skills to foster a positive team environment.

Qualifications

• Customer service experience in retail or restaurant settings.

Responsibilities

• Promoting Starbucks' culture and values with integrity.
• Delivering legendary customer service and responding to customer needs.
• Training new partners and providing performance feedback.

Skills

Leadership

Team Management

Interpersonal Skills

Team Collaboration

Job description

Join to apply for the Shift Supervisor - Store# 78413, EVANS RD & COMMERCIAL COURT role at Starbucks.

Summary of Key Responsibilities

Responsibilities include but are not limited to:

• Promoting Starbucks' culture, values, and mission with integrity and honesty.
• Maintaining composure during busy periods to ensure store standards and set a positive example.
• Evaluating environment and customer cues to anticipate needs.
• Communicating with the manager to foster the Third Place environment.
• Training new partners and providing performance feedback.
• Creating a positive team environment and recognizing partner achievements.
• Delivering legendary customer service and responding to customer needs.
• Building positive relationships with the team and understanding individual motivations.
• Executing store operations, including opening and closing duties.
• Adhering to operational policies, cash handling, safety, and security procedures.
• Ensuring proper cash management and consistent product quality.
• Maintaining attendance and punctuality.
• Fostering a safe, healthy, and sanitation-compliant environment.
• Using organizational tools to recognize accomplishments and achieve operational excellence.

Summary of Experience

• Customer service experience in retail or restaurant settings.

Required Knowledge, Skills & Abilities

• Leadership and team management skills.
• Quick learner with retail environment knowledge.
• Strong interpersonal skills and team collaboration ability.

Starbucks is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds, including people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities. Qualified applicants with criminal histories will be considered in accordance with applicable laws. Reasonable accommodations are available for applicants with disabilities; contact us at [emailprotected].