Water Technician

Svmrestore Guelph; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to restoring properties affected by disasters. As a ServiceMaster Water Tech, you will lead emergency response efforts, ensuring safety and quality in every job. Your role will involve working closely with homeowners and project managers, documenting work, and mentoring technicians to uphold high standards. This position offers a unique opportunity to make a real difference in people's lives while working in a diverse and supportive environment. If you're passionate about helping others and thrive in dynamic situations, this is the perfect role for you.

Benefits

Overtime pay

Flexible schedule

Employee training programs

Qualifications

• 1+ year experience in disaster restoration, especially fire/water loss.
• Valid G driver's license required for job duties.

Responsibilities

• Lead emergency response teams at disaster sites like floods and fires.
• Ensure safety compliance and document all safety concerns.

Skills

Leadership

Communication

Problem-solving

Calm under pressure

Quality control

Education

IICRC Certification

Tools

Dehumidifiers

Air scrubbers

Truck mount

Basic carpentry tools

Job description

A ServiceMaster Water Tech will be required to enter, lead and work job sites that have been affected by flooding, fires, mold and sewer back up. Our employees are required to perform duties in homes, businesses as well as government buildings that have been affected by emergency situations. Out of town work may be required for large losses and catastrophic events. Must be available for On Call shifts as scheduled.

Job Duties:

• Works with technicians on the emergency response team to attend losses such as flooding/sewer back up/ fire/wind.
• Confirms scope of work with Project Manager and/or Mitigation Manager.
• Has the home owner(s) or approved authority sign off on the work authorization.
• Manages all questions on site from homeowners/business owners in a professional, dignified, knowledgeable and calming manner.
• Responsible for safety at each work site, documents safety concerns with compliance to both the Occupational Health and Safety Codes and company policies including performing a hazard assessment before beginning work on site. Ensures compliance for all OH&S is followed by all personnel including sub trades on site.
• Photographs and video graphs the work site before, during and after emergency work – especially pre-existing damage.
• Ensures water readings (Daily Psychometric Readings) are documented at every loss.
• Daily submission of accurate time sheets to payroll by reviewing time sheets and all paper work to ensure precision before handing it in.
• Completes all necessary forms: Work Authorization, Daily Psychometric Readings, Equipment Activity Reports, Job Hazard Assessment, at the completion of each emergency.
• Provides the Mitigation Manager with up to date reports on the status of the job at the end of each work day, and remains in continual contact to inform the Project Manager of any changes and calls upon all concerns.
• Conducts vehicle maintenance inspections; cleans and maintains vehicles both inside and out.
• Understands and implements standard protocols for Water Remediation, Mold, Asbestos and Contents handling depending on the type of loss.
• Valid G driver’s license required
• Takes pride in quality control and efficient work procedures.
• Mentors other technicians and guides them in the proper way to mitigate a loss.
• Sets a level of quality work performance for others to follow.
• Determines equipment and supplies needed for each loss.
• Ensures client is receiving a high standard of care and superior quality of service.
• Mixes and applies chemicals safely in accordance with manufacturer’s specifications and WHMIS.
• Teaches good housekeeping techniques to ensure non-cluttered, safe and organized worksites.
• Has a complete set of tools that is inventoried on a regular basis, basic carpentry skills and working knowledge of tool, sound knowledge of construction terminology.
• Wears appropriate PPE and company attire/uniform at all times.
• Minimum of 1 year of direct working experience in disaster restoration linked to fire/water loss or related.
• Strong leadership and communication abilities.
• Proficient working and applied knowledge of demolition procedures and tear outs of affected areas in both residential and commercial buildings of various sizes.
• Ability to remain calm in times of stress or chaotic situations.
• Knowledge and working ability to properly use equipment in an appropriate manner such as dehumidifiers, truck mount, air scrubbers etc.

Educational Requirements

• IICRC Certifications are considered an asset

Job Type: Full-time

Salary: $20.00-$23.00 per hour

Schedule:

· Monday to Friday

Supplemental pay types:

• Overtime pay

Experience:

• Restoration: 1 year (preferred)

License/Certification:

• IICRC Certification (preferred)
• Class G Drivers license is required

Flexible Language Requirement: French not required

Required - must be willing to submit personal information for a criminal background check.

Compensation: $20.00 - $23.00 per hour

By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

We serve our customers by providing exceptional customer experiences that exceed their expectations.

We Care

We care deeply about the health, safety and wellbeing of our customers, associates and communities.

We Deliver

We deliver on our commitments to our customers and employees.